Transfer Specialist

Service Corporation International; Louisville (KY); On-site; USD 38,000 - 48,000; Full time

Job summary

Service Corporation International is seeking a Removal Associate to support our Dignity Memorial network in Louisville, KY. You will perform removal, transport, and on-site duties with care and professionalism, including interaction with families and coordination with funeral home staff.

Responsibilities include operating company vehicles, maintaining cleanliness, completing necessary paperwork, and entering details into our software.

Qualifications

• Education: High School Diploma or equivalent.
• License: Current state driver’s license with acceptable driving record.
• Experience: At least 1 year as courier/driver with direct customer interaction preferred.

Responsibilities

• Safely drives company vehicles for first-call removals of deceased.
• Follows chain-of-custody, paperwork, and deceased identification processes.
• Cooperates with first responders, coroner, hospital staff, or facility staff and follows their processes.
• Interacts with bereaved family members with sensitivity during home removals.
• Keeps vehicles clean and performs basic maintenance; ensures readiness for service.
• Enters deceased event information into proprietary software per procedures.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
• Identifies vehicle issues and reports for repairs; maintains supplies in vehicles.
• Follows safety guidelines and expenditure processes.

Skills

Weekend availability

Night shifts

On-call rotation

Customer interaction

Basic computer skills

Education

High School Diploma

Job description

Our associates celebrate lives. We celebrate our associates. Responsible for the care, removal, and transport of deceased. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

Job Responsibilities

• Removal Safely drives company owned professional vehicles to perform “first call” removals of deceased in accordance with local and state laws as well as company policies and procedures
• Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
• Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and removal supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

Minimum Requirements

• Education High School Diploma or equivalent
• Licenses Current state/province issued driver’s license with an acceptable driving record
• Experience At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

Postal Code: 40208 Category (Portal Searching): Operations Job Location: US-KY – Louisville

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-"ing of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.