Transfer Specialist (part-time)

Service Corporation International; Lansing (MI); On-site; USD 2,066,000 - 3,168,000; Full time

Job summary

Service Corporation International is seeking a dedicated driver to perform removals of deceased, transport and maintain company vehicles, and interact professionally with families. The role requires ability to lift heavy loads, work various shifts including nights and weekends, and comply with safety and regulatory procedures.

This full-time position is based in Lansing, MI. Applicants should have a High School Diploma, a valid driver's license with a good driving record, and at least one year

Qualifications

• High School Diploma or equivalent.
• Current state license/ID with acceptable driving record.
• 1+ year of courier/driver experience with direct customer interaction preferred.

Responsibilities

• Removal: Safely drives company vehicles for first-call removals per policies and laws.
• Follow chain-of-custody, paperwork, and identification procedures.
• Interact with families courteously during home removals and maintain professionalism.
• Enter incident and removal details into proprietary software as required.
• Transport caskets to airports, care centers, or funeral homes and assist with moving them.
• Maintain vehicles: wash, vacuum, clean, and fuel as needed.

Skills

Customer service

Safety awareness

Physical strength

Basic computer skills

Driver's license

Education

High School Diploma

Job description

Our associates celebrate lives. We celebrate our associates. Responsible for the care, removal, and transport of deceased. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

• Removal Safely drives company owned professional vehicles to perform “first call” removals of deceased in accordance with local and state laws as well as company policies and procedures
• Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation.
• Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
• Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and removal supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

MINIMUM REQUIREMENTS

• Education High School Diploma or equivalent
• Licenses Current state/province issued driver’s license with an acceptable driving record
• Experience At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

Postal Code: 48912

Category (Portal Searching): Operations

Job Location: US-MI - Lansing

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we’re dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. “SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.