Remote Workers’ Comp Claims Specialist

The Hartford; Oklahoma; Hybrid; USD 56,000 - 85,000; Full time

Job summary

The Hartford is seeking a Workers’ Compensation Claims Representative to plan, investigate, and settle claims, delivering excellent customer service and maintaining regulatory compliance. You will work within established policies while coordinating with medical and legal resources to restore lives after injury.

The role offers Hybrid or Remote work; office presence may be required at Hartford, CT and other locations as business needs arise.

Qualifications

• HS diploma required; bachelor's degree preferred.
• Passion for delivering superb customer experience.
• Strong organizational skills and prioritization.
• Excellent written and verbal communication.
• Proficiency with MS Office Suite.

Responsibilities

• Effectively manage workers’ compensation claims with timely investigations.
• Provide benefit oversight and appropriate file disposition.
• Coordinate with doctors, nurses, attorneys and regulators as needed.
• Deliver exceptional customer service and build relationships.
• Gather and analyze data to inform claim decisions.
• Compute disability benefit rates and financial exposures.
• Use technology to achieve accurate claim outcomes.
• Maintain professionalism and diplomacy in all interactions.
• Support continuous improvement and collaboration.

Skills

Customer service

Communication skills

Negotiation

Time management

Organizational skills

MS Office

Education

High School Diploma

Bachelor's Degree

Tools

MS Office

Job description

The Hartford is seeking a Workers’ Compensation Claims Representative to plan, investigate, and settle claims, delivering excellent customer service and maintaining regulatory compliance. You will work within established policies while coordinating with medical and legal resources to restore lives after injury.

The role offers Hybrid or Remote work; office presence may be required at Hartford, CT and other locations as business needs arise.