Remote Workday Integrations & Support Engineer

Eliassen Group; Jackson (MS); Remote; USD 76,000 - 90,000; Part time

Job summary

Our client, Eliassen Group, is seeking a Workday Integration & Support Engineer to design, implement, and support integrations across Financials, HCM, Payroll, and Planning. The role collaborates with Finance, IT, HR, and vendors to ensure reliable operations, resolving incidents and delivering system improvements.

The position emphasizes producing robust documentation, adhering to ITIL/ITSM practices, and supporting migrations and deployments in a remote, contract environment.

Qualifications

• 3+ years supporting Workday in a production environment across Financials, HCM, Payroll, or Planning.
• Hands‑on experience with Workday reports, calculated fields, security, business processes, integrations, and data validation.
• Familiarity with EIB, Core Connectors, RaaS, Workday Studio, REST/SOAP APIs, SFTP, XML, and XSLT.
• Strong troubleshooting, root‑cause analysis, documentation, change control, and deployment support skills.
• Experience with ITIL/ITSM support processes and clear communication with technical and business stakeholders.
• Technical skills including Workday configuration, reporting, security, integration tools, REST/SOAP APIs, SFTP, XML, XSLT, XPath, and integration platforms such as MuleSoft or Dell Boomi.
• Data mapping, transformation, reconciliation, validation, reporting, monitoring, and production support.
• Preferred: Workday integration‑related certification or ITIL Foundation certification.
• Preferred: Experience with Workday implementations, data conversion, post‑go‑live stabilization, or major enhancements.
• Preferred: Experience with MuleSoft, Dell Boomi, PeopleSoft, or Atlassian.

Responsibilities

• Design, maintain, and support Workday integrations with internal and external systems.
• Build and troubleshoot integrations using EIB, Core Connectors, RaaS, Workday Studio, Orchestrate, PECI, PICOF, WECI, APIs, SFTP, XML, XSLT, and XPath.
• Improve integration reliability, scalability, documentation, and support procedures.
• Triage, troubleshoot, and resolve Workday incidents, service requests, integration failures, and data issues.
• Conduct root‑cause analysis, document resolutions, escalate issues when needed, and communicate status clearly.
• Support ITIL/ITSM processes and contribute ideas to improve service quality and operational stability.
• Support Workday migrations, testing, release validation, change control, and production deployments.
• Validate integration performance, data accuracy, report outputs, security access, and business process changes.
• Coordinate releases, enhancements, and operational changes with stakeholders and change control teams.
• Create, maintain, and troubleshoot Workday reports, calculated fields, security configuration, and data extracts.
• Support data mapping, conversion, reconciliation, validation, and issue resolution across Workday and downstream financial systems.
• Partner with business and technical teams to translate requirements into practical, supportable solutions.
• Collaborate with functional teams, technical teams, vendors, and implementation partners to resolve issues and deliver enhancements.
• Maintain clear functional and technical documentation, support procedures, decision logs, and knowledge articles.

Skills

Workday integrations

EIB

Core Connectors

RaaS

Workday Studio

APIs (REST/SOAP)

SFTP

XML

XSLT

XPath

Data mapping

ITIL/ITSM

Troubleshooting

Reporting

Tools

MuleSoft

Dell Boomi

PeopleSoft

Atlassian

Job description

Our client, Eliassen Group, is seeking a Workday Integration & Support Engineer to design, implement, and support integrations across Financials, HCM, Payroll, and Planning. The role collaborates with Finance, IT, HR, and vendors to ensure reliable operations, resolving incidents and delivering system improvements.

The position emphasizes producing robust documentation, adhering to ITIL/ITSM practices, and supporting migrations and deployments in a remote, contract environment.