Remote Workday Integrations & Support Engineer

Eliassen Group; Hartford (CT); Remote; USD 76,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Sick time

Job summary

Eliassen Group is seeking a Workday Integration & Support Engineer to design, build, and maintain Workday integrations across Financials, HCM, Payroll, and planning. The role focuses on reliability, incident resolution, and continuous improvement in a remote contract setting.

Collaborate with Finance, IT, HR, and vendors to ensure accurate data, secure access, and scalable integrations, with a strong emphasis on documentation and ITIL-aligned support processes.

Qualifications

• 3+ years supporting Workday in a production environment across Financials, HCM, Payroll, or Planning.
• Hands‑on experience with Workday reports, calculated fields, security, business processes, integrations, and data validation.
• Familiarity with EIB, Core Connectors, RaaS, Workday Studio, REST/SOAP APIs, SFTP, XML, and XSLT.
• Strong troubleshooting, root‑cause analysis, documentation, change control, and deployment support skills.
• Experience with ITIL/ITSM support processes and clear communication with technical and business stakeholders.
• Technical skills including Workday configuration, reporting, security, integration tools, REST/SOAP APIs, SFTP, XML, XSLT, XPath, and integration platforms such as MuleSoft or Dell Boomi.
• Data mapping, transformation, reconciliation, validation, reporting, monitoring, and production support.
• Preferred: Workday integration‑related certification or ITIL Foundation certification.
• Preferred: Experience with Workday implementations, data conversion, post‑go‑live stabilization, or major enhancements.
• Preferred: Experience with MuleSoft, Dell Boomi, PeopleSoft, or Atlassian.

Responsibilities

• Design, maintain, and support Workday integrations with internal and external systems.
• Build and troubleshoot integrations using EIB, Core Connectors, RaaS, Workday Studio, Orchestrate, PECI, PICOF, WECI, APIs, SFTP, XML, XSLT, and XPath.
• Improve integration reliability, scalability, documentation, and support procedures.
• Triage, troubleshoot, and resolve Workday incidents, service requests, integration failures, and data issues.
• Conduct root‑cause analysis, document resolutions, escalate issues when needed, and communicate status clearly.
• Support ITIL/ITSM processes and contribute ideas to improve service quality and operational stability.
• Support Workday migrations, testing, release validation, change control, and production deployments.
• Validate integration performance, data accuracy, report outputs, security access, and business process changes.
• Coordinate releases, enhancements, and operational changes with stakeholders and change control teams.
• Create, maintain, and troubleshoot Workday reports, calculated fields, security configuration, and data extracts.
• Support data mapping, conversion, reconciliation, validation, and issue resolution across Workday and downstream financial systems.
• Partner with business and technical teams to translate requirements into practical, supportable solutions.
• Collaborate with functional teams, technical teams, vendors, and implementation partners to resolve issues and deliver enhancements.
• Maintain clear functional and technical documentation, support procedures, decision logs, and knowledge articles.

Skills

Workday experience

Troubleshooting

Root cause analysis

ITIL/ITSM

Communication

Documentation

Stakeholder management

Change control

Tools

EIB

Core Connectors

RaaS

Workday Studio

APIs (REST/SOAP)

SFTP

XML

XSLT

XPath

MuleSoft

Dell Boomi

Job description

Eliassen Group is seeking a Workday Integration & Support Engineer to design, build, and maintain Workday integrations across Financials, HCM, Payroll, and planning. The role focuses on reliability, incident resolution, and continuous improvement in a remote contract setting.

Collaborate with Finance, IT, HR, and vendors to ensure accurate data, secure access, and scalable integrations, with a strong emphasis on documentation and ITIL-aligned support processes.