Coordinator, People Data Operations

United Talent Agency, LLC; Northern (KY); Hybrid; USD 52,000 - 60,000; Full time

Benefits offered by this job

Inclusive culture

Room to grow

Remote work

Job summary

United Talent Agency, LLC seeks a Coordinator to drive the People Data function. You will perform high‑volume, high‑accuracy Workday data entry across the employee lifecycle, manage the shared inbox and ticket queue, and administer records for regular and contract staff in a fully remote role.

Prospective candidates should have hands-on Workday HCM experience, data integrity discipline, and the ability to handle a heavy transactional workload while maintaining quality and privacy of employee

Qualifications

• 1-3+ years HR operations/HRIS data entry with high-volume transactions.
• Strong Workday HCM experience across the employee lifecycle.
• Direct experience with Workday EIB data loads and mass updates.
• Experience handling data for contract/contingent workers.
• Familiarity with Ashby or similar ATS and HRIS handoffs.
• Demonstrated ability to manage a shared inbox and SLA targets.
• Meticulous attention to data accuracy and ownership.
• Strong written communication and cross-functional collaboration.
• Proficiency in Microsoft Excel and ticketing tools (e.g., Jira, Asana).

Responsibilities

• Execute high-volume lifecycle transactions in Workday with accuracy and timeliness.
• Enter and maintain data for regular and contract employees, ensuring correct worker types and cost centers.
• Perform Workday EIB data loads and mass updates following templates and controls.
• Reconcile position and worker data to prevent downstream issues in payroll and benefits.
• Maintain confidentiality of personal and sensitive employee data.
• Own and monitor the shared People Data inbox and ticketing queue, adhering to SLAs.
• Track status end-to-end and escalate blockers as needed.
• Provide clear written responses to employees and partners on data requests.
• Handoff candidate data from Ashby into Workday and support onboarding data readiness.
• Coordinate with Talent Acquisition and Systems to resolve data-sync issues.
• Run data audits, follow SOPs, and support UAT for Workday changes.

Skills

Workday HCM

Data entry

EIB data loads

Ticketing management

Excel proficiency

Cross-functional collaboration

Written communication

Attention to detail

SLA management

Ashby knowledge

Slack familiarity

JIRA

Asana

Education

Bachelor’s degree in HR/business/related field

Tools

Ashby

JIRA

Asana

Excel

Job description

UTA seeks a Coordinator to serve as the operational engine of the People Data team, responsible for high-volume, high-accuracy data entry across the full employee lifecycle in Workday. The Coordinator owns the day-to-day execution of lifecycle transactions, manages the shared email and ticketing queue, and administers records for both regular and contract employees. Success in this role requires deep hands-on Workday fluency, disciplined attention to data integrity, and the ability to move a heavy transactional volume without sacrificing quality. This position is fully remote.

The hourly rate for this role is $25 to $29 per hour, commensurate with experience and skills.

What You Will Do

Workday Data Entry — Employee Lifecycle

• Execute high-volume employee lifecycle transactions in Workday HCM — hires, rehires, job and compensation changes, transfers, org moves, position management, and terminations — with a consistent focus on accuracy and timeliness.

• Enter and maintain data for both regular and contract/contingent employees, ensuring correct worker types, positions, cost centers, business units, and supervisory organizations.

• Perform Workday EIB (Enterprise Interface Builder) data loads and mass updates for bulk transactions, following established templates, validation steps, and audit controls.

• Reconcile position and worker data, correcting discrepancies and preventing downstream errors in benefits, payroll, and reporting.

• Maintain confidentiality and privacy of all personal and sensitive employee data.

Email & Ticketing Queue Management

• Own and monitor the shared People Data email inbox and ticketing queue, triaging incoming requests, routing appropriately, and acknowledging/resolving within defined SLAs (e.g., 1–2 business days).

• Track request status end‑to‑end, follow up on open items, and elevate blockers to the manager or cross‑functional partners as needed.

• Provide clear, professional written responses to employees, managers, and People Business Partners across email, ticketing, and Slack on the status of data requests.

Recruitment & Onboarding Data

• Manage the handoff of candidate and new‑hire data from Ashby (recruitment/ATS) into Workday, validating field accuracy at the point of entry.

• Support onboarding data readiness, ensuring new hires and contract workers are set up completely and on time.

• Coordinate with Talent Acquisition and Systems to resolve integration or data‑sync issues between Ashby and Workday.

Data Integrity & Process

• Run routine data audits and quality checks; identify error trends and recurring issues and flag them for remediation.

• Follow and help improve SOPs, checklists, and reference materials for lifecycle transactions and queue management.

• Support user acceptance testing (UAT) for Workday configuration changes, upgrades, and enhancements.

What You Will Need

• 1-3+ years of hands‑on HR operations / HRIS data entry experience, with a track record of managing high transaction volume accurately.

• Strong hands‑on Workday HCM experience across the employee lifecycle (hires, changes, terminations, position management).

• Direct experience with Workday EIB data loads and mass updates.

• Experience administering data for contract/contingent workers alongside regular employees.

• Familiarity with Ashby (or a comparable ATS) and recruitment‑to‑HRIS data handoffs.

• Demonstrated experience managing a shared email inbox and/or ticketing queue against defined SLAs.

• Meticulous attention to detail and a strong sense of ownership over data accuracy.

• Strong written communication skills and comfort working with cross‑functional partners (Payroll, Legal, Systems, People Business Partners).

• Proficiency in Microsoft Excel; familiarity with ticketing tools (e.g., JIRA, Asana) and collaboration/communication tools (e.g., Slack).

Preferred Qualifications

• Bachelor’s degree in human resources, business, or a related field preferred.

• Experience supporting employees on fixed‑term or other employment contracts, including tracking contract terms, start/end dates, extensions, renewals, and related Workday updates.

• Reporting knowledge is a plus — including Workday advanced/custom report writing, matrix reports, and pulling data to answer stakeholder questions.

• Experience in a fast‑paced, high‑growth, or entertainment/agency environment.

• Prior work supporting data governance or audit frameworks.

What You Will Get

• The unique and exciting opportunity to work at one of a leading global entertainment companies

• Access to the tools, leadership, and resources you will need to create and drive a center of excellence

• The opportunity to do the best work of your career

• Work in an inclusive and diverse company culture

• Competitive programs to support your well‑being

• Experience working in a collaborative environment with room to grow

About UTA

UTA is a premier global talent agency built for the future of media and entertainment. The agency's diversified platform and best‑in‑class, client‑first approach is innovative, collaborative, and positioned to lead in an evolving market. UTA represents the most celebrated artists, creatives, and brands, from icons and legends to next‑generation talent. Its integrated capabilities span film and television, music, comedy, creators, sports, brands, news, publishing, speakers, theater, and more. It is based in Los Angeles with offices in the U.S., London, and Munich.

For more information: https://www.unitedtalent.com/about/

UTA and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers.

https://www.unitedtalent.com/privacy-policy