Remote Workday Benefits Consultant

Workday, Inc.; Northern (KY); Hybrid; USD 86,000 - 129,000; Full time

Job summary

Three Link Solutions is seeking an AMS Benefits Consultant to serve as a trusted advisor for clients live on Workday. You will specialize in Benefits configurations, troubleshoot issues, and advise on best practices while collaborating with internal teams to ensure high-quality service.

You will manage multiple accounts, own client relationships, and translate operational challenges into practical Workday solutions.

Qualifications

• 4+ years of experience supporting Workday in a post-go-live, managed services, or consulting capacity.
• Strong functional knowledge Workday Benefits.
• Experience configuring Workday business processes, security, calculated fields, and condition rules.
• Experience working directly with clients to gather requirements, explain system behavior, and recommend solutions.

Responsibilities

• Provide ongoing functional support for Workday Benefits across multiple client environments, including troubleshooting, configuration changes, and issue resolution.
• Serve as the primary point of contact for assigned clients, helping them understand system capabilities, navigate business process configurations, and adopt best practices.
• Manage your own workload and client priorities independently, ensuring work is completed within agreed service levels and client expectations.
• Investigate and resolve production issues by performing root cause analysis, testing configuration updates, and coordinating with internal teams as needed.
• Support Workday release management by reviewing tenant updates, assessing impact on client configurations, and recommending adjustments.
• Create and maintain documentation, job aids, and reporting to improve client self-sufficiency and operational visibility.
• Contribute to team knowledge sharing and mentor junior consultants, helping build collective expertise across Workday modules.
• Communicate proactively with clients and stakeholders, providing clear status updates, managing expectations, and surfacing opportunities to improve their Workday experience.

Skills

Workday Benefits

Workday configuration

Client management

Post-go-live support

Job description

Three Link Solutions is seeking an AMS Benefits Consultant to serve as a trusted advisor for clients live on Workday. You will specialize in Benefits configurations, troubleshoot issues, and advise on best practices while collaborating with internal teams to ensure high-quality service.

You will manage multiple accounts, own client relationships, and translate operational challenges into practical Workday solutions.