Remote Work-Life Consultant

Curalinc, LLC; United States; A distancia; USD 30.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% company-paid medical coverage

PTO

401(k) with match

Dental, Vision, Life, Disability

Descripción de la vacante

CuraLinc Healthcare seeks a Work Life Consultant for a full-time, fully remote role, serving continental United States and Hawaii. You will perform telephonic intakes, provide consultation, conduct research, and refer participants to community resources.

The role supports employee productivity and wellbeing in a fast-paced environment. Responsibilities include gathering demographic data, assessing needs, ensuring complete records, and developing professional cover letters and materials for

Formación

• Bachelor’s degree in psychology, social work or a related field.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Strong attention to detail.
• Ability to work in a fast-paced environment.
• Fundamental understanding of MS Office and contact management systems.
• Prior experience as a call center agent is required.
• Prior experience conducting telephonic intake and/or assessment strongly preferred.

Responsabilidades

• Complete Telephonic Intakes.
• Gather required demographic information.
• Assess participants’ needs through targeted questioning.
• Offer guidance and consultation.
• Ensure all documentation is complete and accurate.
• Conduct timely and targeted research.
• Contact and vet service providers by phone to ensure referrals meet participants’ needs.
• Develop grammatically correct and error-free cover letters and fulfillment materials.
• Participate in additional department tasks as needed.

Conocimientos

Verbal communication

Written communication

Customer service

Attention to detail

Fast-paced environment

Call center experience

Telephonic intake/assessment

Educación

Bachelor’s Degree in Psychology, Social Work or Related Field

Herramientas

MS Office

Contact management systems

Descripción del empleo

CuraLinc Healthcare seeks a Work Life Consultant for a full-time, fully remote role, serving continental United States and Hawaii. You will perform telephonic intakes, provide consultation, conduct research, and refer participants to community resources.

The role supports employee productivity and wellbeing in a fast-paced environment. Responsibilities include gathering demographic data, assessing needs, ensuring complete records, and developing professional cover letters and materials for