Remote Work At Home - Entry Level - Administrative Assistant

Work Out World; New York (NY); Remote; USD 26,174 - 35,817; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401K

Paid Time Off

Paid Emergency Time Off

All computer equipment provided

Uncapped earning incentive

Job summary

A leading remote services provider is looking for a Remote Administrative Assistant to deliver top-notch support to customers. In this full-time role, you will address customer inquiries, provide exceptional service, and ensure exceptional results while working from home. Candidates should possess strong communication and computer skills, along with experience in a high-paced customer service environment. The hourly wage ranges from $19.00 to $26.00+, complemented by a comprehensive benefits package including health insurance and paid time off.

Qualifications

• Must have at least one year of Call Center or Sales experience.
• Strong computer skills required, dual monitor experience preferred.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Assist and troubleshoot customer concerns effectively.
• Document customer issues and resolutions accurately.
• Meet or exceed all managed performance metrics.

Skills

Customer focused

Stress handling

Verbal communication

Written communication

Problem-solving

Computer skills

Job description

Remote Work At Home - Entry Level - Administrative Assistant

Job Openings Remote Work At Home - Entry Level - Administrative Assistant

About the job Remote Work At Home - Entry Level - Administrative Assistant

Full Job Description

Remote Administrative Assistant

$19.00 - $26.00+ per hour

We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our Administrative departements.

Individuals who will produce exceptional results, who can deliver amazing service to our customers, while striving to inspire positive change within the Organization.

Why apply to be an Administrative Experience Associate at HOLLIS&REED :

• Uncapped earning incentive
• Availability to work between the hours of 10:00 am and 7:00pm central time
• Permanent work from home position
• All computer equipment provided
• Full Time
• A comprehensive and highly competitive benefits package
• Health Insurance
• Vision Insurance
• 401K
• Paid Time Off
• Paid Emergency Time Off

Whats a typical day as a Administartive Experienced Associate? You will start by :

• Receiving challenging calls transferred from Tier 1 agents.
• Assisting and troubleshooting customer concerns
• Verifying data and information using a verification process
• Addressing customers questions while displaying exceptional customer service skills
• Documenting both customer concerns and solutions
• Meeting or exceeding all managed metrics
• Keeping your community safe and making a difference

This job might be an outstanding fit if you:

• Are an ambitious customer focused individual
• Have the ability to handle stressful customer interactions
• Have one year of Call Center, Sales, or leadership experience
• Have strong computer skills with dual monitor experience preferred
• Display excellent verbal and written communication skills plus problem-solving skills
• Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs
• Are be able to work from home with internet in a quiet area
• Have your computer connected to the internet via an Ethernet cable or Wi-Fi)

Equal Opportunity Employer

It is and will continue to be the policy of HOLLIS AND REED to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, genetic information, gender identity, or their status with regard to public assistance.