Remote Work At Home - Entry Level - Administrative Assistant

Joe Hurley; New York (NY); Remote; USD 24,796 - 34,440; Full time

Benefits offered by this job

Dental Insurance

Health Insurance

Vision Insurance

401K

Paid Holidays

Paid Time Off

Paid Emergency Time Off

Job summary

A leading remote work organization is seeking an Entry Level Administrative Assistant to provide exceptional customer service remotely. This full-time position offers a competitive pay range of $18.00 to $25.00 per hour, with comprehensive benefits. Candidates should have strong communication skills, the ability to handle challenging calls, and a passion for helping others. This role is perfect for self-motivated individuals ready to thrive in a customer-focused environment.

Qualifications

• One year of Call Center, Sales, or leadership experience.
• Strong computer skills with dual monitor experience preferred.
• Ability to process high call volumes under pressure.

Responsibilities

• Receiving challenging calls transferred from Tier 1 agents.
• Assisting and troubleshooting customer concerns.
• Documenting customer concerns and solutions.
• Addressing customers questions while displaying exceptional customer service skills.
• Documenting both customer concerns and solutions.
• Meeting or exceeding all managed metrics.

Skills

Customer service skills

Problem-solving skills

Verbal communication

Written communication

Ability to handle stressful interactions

Computer skills

Job description

Remote Work At Home - Entry Level - Administrative Assistant

Job Openings Remote Work At Home - Administrative Assistant

About the job Remote Work At Home - Entry Level - Administrative Assistant

Full Job Description

Remote Administrative Assistant

$18.00 - $25.00+ per hour

We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center.

Joe Hurley hires people who will produce exceptional results, who can deliver amazing service to our customers, while striving to inspire positive change within the Organization.

Why you should apply to be a Customer Experience Associate at Joe Hurley INC :

• Pay Rate: $18.00 - $25.00+ per hour
• Uncapped earning incentive
• Availability to work between the hours of 10:00 am and 7:00pm central time
• Permanent work from home position
• All computer equipment provided
• Full Time
• A comprehensive and highly competitive benefits package
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • 401K
  • Paid Holidays
  • Paid Time Off
  • Paid Emergency Time Off
  • And more!

Whats a typical day as a Customer Experience Associate? Youll be:

• Receiving challenging calls transferred from Tier 1 agents.
• Assisting and troubleshooting customer concerns
• Verifying data and information using a verification process
• Addressing customers questions while displaying exceptional customer service skills
• Documenting both customer concerns and solutions
• Meeting or exceeding all managed metrics
• Keeping your community safe and making a difference

This job might be an outstanding fit if you:

• Are an ambitious customer focused individual
• Have the ability to handle stressful customer interactions
• Have one year of Call Center, Sales, or leadership experience
• Have strong computer skills with dual monitor experience preferred
• Display excellent verbal and written communication skills plus problem-solving skills
• Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs
• Are be able to work from home with internet in a quiet area
• Have your computer connected to the internet via an Ethernet cable (not Wi‑Fi)

Equal Opportunity Employer

It is and will continue to be the policy of Joe Hurley INC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, genetic information, gender identity, or their status with regard to public assistance.