Remote Wireless Support Specialist – Training & Benefits

Afni, Inc.; South Carolina; Remote; USD 19,975 - 22,041; Full time

Benefits offered by this job

Paid personal time off

Health/vision/dental benefits

401k with matching contributions

Tuition reimbursement program

Job summary

A reputable call center company is seeking individuals for a remote customer service position in South Carolina. This role involves handling inbound calls, providing assistance with wireless accounts, and upselling products. Ideal candidates have excellent communication skills, a sales-focused mindset, and prior customer service experience. Applicants must be at least 18 years old, available for paid training, and able to work 8-hour shifts any day of the week, including weekends. Position offers a competitive starting pay between $14.50 and $16 per hour.

Qualifications

• Minimum 1 year in customer service or sales, with 6 months in a call center.
• Must pass a background screening and be legally permitted to work in the U.S.

Responsibilities

• Deliver world-class customer service to inbound callers.
• Utilize product knowledge to troubleshoot customer concerns.
• Process orders and update accounts effectively.

Skills

Exceptional communication and active listening skills

Sales-focused mindset

Customer service experience

Quick-thinking problem solving

Strong work ethic

Education

GED or High School Diploma

Job description

A reputable call center company is seeking individuals for a remote customer service position in South Carolina. This role involves handling inbound calls, providing assistance with wireless accounts, and upselling products. Ideal candidates have excellent communication skills, a sales-focused mindset, and prior customer service experience. Applicants must be at least 18 years old, available for paid training, and able to work 8-hour shifts any day of the week, including weekends. Position offers a competitive starting pay between $14.50 and $16 per hour.