Remote Weekend Night Logistics Tracking Specialist

RPM Freight Systems; United States; Remote; USD 26,000 - 37,000; Part time

Benefits offered by this job

Hourly wage $23

Job summary

RPM Freight Systems is seeking a part-time Seasonal Tracking Weekend Operations Representative to monitor and proactively manage shipments for high‑value accounts during overnight hours (10:00pm–8:00am ET) on Fridays and Saturdays.

Responsibilities include real-time status checks in Turvo TMS, coordinating with the After‑Hours Lead and Weekend Leadership, and maintaining clear communications via email and phone to meet OTP/OTD KPIs while ensuring accurate portal updates.

Qualifications

• 1+ year experience of logistics experience.
• 1+ year experience as Operations Representative or Tracking Support.
• Experience supporting in After‑Hours capacity.
• Ability to multi‑task efficiently.
• Strong organizational and interpersonal skills.
• Experience with reporting.

Responsibilities

• Follow the direction of the After‑Hours Lead through collaboration with Weekend Leadership by monitoring real‑time shipment statuses for designated high‑risk/high‑value customers utilizing Turvo (TMS system), customer specific portals.
• Multi‑tasking in the highest capacity along with clear email and phone communication management both internally and externally.
• Perform routine check‑calls & location monitoring on all designated shipments to ensure compliance with customer specific service level protocols while also creating documentation through the TMS system of all updates.
• Monitor, identify & respond promptly to issue resolution when delays, route deviations, security alerts, missed check‑calls arise.
• Lead the efforts in escalation including customer communication, leadership notifications, and active problem‑solving during allotted shift time & information can be provided when high‑severity incidents occur (theft, tampering, extended delays, loss of communication).
• Provide efficient hand‑off with clear directional tasks for the day shift team of anything outstanding.
• Maintain accurate customer portal updates (pending customer requirements) and strive to achieve overarching Freight departmental goals such as OTP, OTD, and other KPI’s.
• Collaborate and provide tracking support based on prioritization efforts and problem‑solving needs including but not limited to carrier‑specific updates, customer, etc.

Skills

Logistics experience

Multi-tasking

Organizational skills

Interpersonal skills

Reporting experience

Tools

Turvo TMS

Job description

RPM Freight Systems is seeking a part-time Seasonal Tracking Weekend Operations Representative to monitor and proactively manage shipments for high‑value accounts during overnight hours (10:00pm–8:00am ET) on Fridays and Saturdays.

Responsibilities include real-time status checks in Turvo TMS, coordinating with the After‑Hours Lead and Weekend Leadership, and maintaining clear communications via email and phone to meet OTP/OTD KPIs while ensuring accurate portal updates.