Remote VP of Digital Experience & Growth

Ladders

United States

Remote

USD 185,000 - 215,000

Full time

Just now

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k) with matching

Remote work options

Flex spending account

Job summary

Ladders is seeking a VP of Digital Experience to shape strategy and execution across online platforms and customer touchpoints. You will translate client needs into roadmaps that improve engagement and satisfaction, partnering with UX, engineering, and cross-functional teams to continuously optimize the customer journey.

Remote role in the United States with compensation in the range of $185,000 to $215,000 per year.

Qualifications

12+ years of experience in digital experience, digital product, ecommerce, or related disciplines in leadership roles.
Proven track record of leading digital experience initiatives for major brands.
Experience in digital agencies or integrated consultancies preferred.
Strong understanding of UX/CX strategies and digital performance metrics.

Responsibilities

Lead the digital experience strategy for various online platforms
Translate client needs into actionable digital strategies and roadmaps
Identify improvements across the customer journey to boost engagement and retention
Develop integrated customer experiences leveraging multiple digital channels
Optimize customer journeys using data and insights to reduce friction
Guide the evolution of digital products and platforms through collaboration with UX and engineering teams
Establish continuous improvement programs for digital experiences