Remote Voter Outreach Representative

MCI; Montgomery (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Paid Training

Job summary

MCI is seeking Call Center Representatives in Montgomery, Alabama to make outbound calls encouraging voter participation in the upcoming presidential election. This entry-level position offers competitive compensation and requires excellent communication skills, a high school diploma, and a reliable internet connection.

As part of a committed team, your responsibilities will include engaging with customers, resolving issues, and ensuring a high-quality customer experience. MCI values a diverse work environment and provides growth opportunities and comprehensive health benefits.

Qualifications

• Must be 18 years or older.
• Experience with data-entry utilizing a computer.
• Excellent organizational, written, and oral communication skills.
• The ability to evaluate and troubleshoot customer issues.

Responsibilities

• Handle inbound and outbound contacts in a professional manner.
• Listen to customers and resolve support issues.
• Utilize systems to manage accounts and document customer claims.
• Attend meetings and training to stay up to date.

Skills

Excellent communication skills

Organizational skills

Customer service orientation

Problem-solving skills

Multi-tasking abilities

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows PC applications

Job description

MCI is seeking Call Center Representatives in Montgomery, Alabama to make outbound calls encouraging voter participation in the upcoming presidential election. This entry-level position offers competitive compensation and requires excellent communication skills, a high school diploma, and a reliable internet connection.

As part of a committed team, your responsibilities will include engaging with customers, resolving issues, and ensuring a high-quality customer experience. MCI values a diverse work environment and provides growth opportunities and comprehensive health benefits.