Remote Virtual Assistant & Customer Support Specialist

We Clone You; United States; Remote; USD 13,392 - 16,740; Full time

Benefits offered by this job

Work from home

Professional development opportunities

Referral bonus

Job summary

We Clone You, a leading virtual assistant company, is seeking a motivated Virtual Assistant to empower businesses with exceptional customer support. You'll engage with customers via various channels, resolving concerns and ensuring a positive experience.

Required are strong English skills and prior customer service experience, especially in remote settings. Enjoy the flexibility of working from home and the chance to grow within a supportive team environment.

Qualifications

• Fluent English (written and spoken).
• Previous customer service experience.
• Experience in remote customer support.

Responsibilities

• Respond to customer inquiries via phone, email, chat, and SMS.
• Resolve customer concerns and provide solutions.
• Maintain accurate customer records in CRM systems.

Skills

Fluent English (written and spoken)

Previous customer service experience

Strong communication and problem-solving skills

Experience using CRM systems

Attention to detail

Tools

Ticketing systems

Job description

We Clone You, a leading virtual assistant company, is seeking a motivated Virtual Assistant to empower businesses with exceptional customer support. You'll engage with customers via various channels, resolving concerns and ensuring a positive experience.

Required are strong English skills and prior customer service experience, especially in remote settings. Enjoy the flexibility of working from home and the chance to grow within a supportive team environment.