Remote Victim Support Specialist – Bilingual Preferred

The National Center for Victims of Crime (NCVC); United States; Remote; USD 28,000 - 39,000; Part time

Job summary

The National Center for Victims of Crime is seeking a Part-time Victim Assistance Specialist to provide confidential, trauma-informed support via phone, text, and online chat within the VictimConnect Resource Center. This remote or hybrid role requires a bachelor’s degree (preferred) and English fluency; Spanish is a plus.

Training includes a two-week remote onboarding, with ongoing meetings and professional development.

Qualifications

• Bachelor's degree preferred or equivalent professional experience.
• Strong written and spoken English communication skills.
• Spanish language ability is a plus for client support.

Responsibilities

• Provide direct victim support via phone, text, and online chat using trauma-informed, victim-centered approaches.
• Maintain confidentiality and protect sensitive information.
• Connect individuals with services, resources, and referrals based on needs.
• Update and organize resource directories and materials.
• Assist with program development, hotline protocols, and staff training.
• Support outreach activities and participate in team meetings and reporting.

Skills

English proficiency

Spanish (preferred)

Education

Bachelor's degree

Job description

The National Center for Victims of Crime is seeking a Part-time Victim Assistance Specialist to provide confidential, trauma-informed support via phone, text, and online chat within the VictimConnect Resource Center. This remote or hybrid role requires a bachelor’s degree (preferred) and English fluency; Spanish is a plus.

Training includes a two-week remote onboarding, with ongoing meetings and professional development.