Remote Veterans Disability Case Manager — Empower Veterans

Jan Dils; Atlanta (GA); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

401K Matching Retirement Plan

Disability Insurance

Company Paid Life Insurance

Paid Time Off

Paid Holidays

Remote Work

Equipment Supplied

Job summary

Jan Dils, Attorneys at Law is seeking a Remote Veterans Disability Case Manager to guide veterans through their disability claims from home. You’ll serve as the main contact, gather information, and explain complex updates in plain language while ensuring deadlines are met and documents are submitted accurately.

You are expected to be organized, responsive, and compassionate, with a willingness to learn VA processes.

Qualifications

• Strong attention to detail and accuracy in case management.
• Ability to explain complex information in simple terms.
• Willingness to be trained in VA processes.

Responsibilities

• Be a trusted partner for your clients by serving as their main point of contact throughout the process.
• Deliver responsive, reliable service by returning calls and emails promptly and consistently.
• Turn complex updates into clear guidance by explaining claim status and next steps in simple terms.
• Break down important documents by reviewing decision letters and helping clients understand what they mean.
• Strengthen cases from the inside out by gathering key medical and personal information.
• Guide clients through paperwork by helping them complete and submit required forms with confidence.
• Keep cases moving forward by following up to collect missing documents and signatures.
• Coordinate key appointments by scheduling exams or meetings related to claims when needed.
• Stay organized and proactive by maintaining accurate, up-to-date case files and providing regular updates.
• Any and all other duties needed to serve our clients & mission

Skills

Empathy

Organization

Communication

Follow-through

Job description

Jan Dils, Attorneys at Law is seeking a Remote Veterans Disability Case Manager to guide veterans through their disability claims from home. You’ll serve as the main contact, gather information, and explain complex updates in plain language while ensuring deadlines are met and documents are submitted accurately.

You are expected to be organized, responsive, and compassionate, with a willingness to learn VA processes.