Remote Verification Services Account Manager

Compliance Holdings; Michigan; Remote; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

HSA/FSA options

401(k) with company contribution

Employee Assistance Program

Company-paid Life and Disability

Paid Time Off

Job summary

L lumelight, LLC is hiring an Account Manager for Verification Services. This remote role focuses on managing client relationships, coordinating resources, and ensuring timely, high-quality deliverables from kickoff to completion.

The position requires 1–3 years in client services or related fields, MS Office proficiency, and strong communication skills. Work is remote within the continental US with standard 40-hour weeks.

Qualifications

• High School Diploma; College preferred.
• 1–3 years in client services, account management or related field. Healthcare/insurance experience preferred.
• Proficient with Microsoft Office and video conferencing.
• MS Suite and Teams are required.
• Demonstrated ability to deliver exceptional service while managing multiple priorities.

Responsibilities

• Plan, coordinate, and track client projects and deliverables to ensure timelines and quality standards.
• Gather, review, and process onboarding and implementation materials.
• Serve as primary liaison between clients and Lumelight; build relationships.
• Communicate with clients; provide status updates and project reports.
• Partner with Data Team to ensure accurate data collection and timely deliverables.
• Collaborate with cross-functional teams to ensure alignment and successful outcomes.
• Monitor progress; identify risks and communicate solutions.
• Ensure all deliverables are accurate and meet quality standards.
• Maintain project documentation and client records.
• Support continuous improvement initiatives to enhance client experience and efficiency.

Skills

Client services

Account management

Project coordination

Customer support

Health benefits knowledge

Education

High School Diploma

College preferred

Tools

MS Suite

Teams

Job description

L lumelight, LLC is hiring an Account Manager for Verification Services. This remote role focuses on managing client relationships, coordinating resources, and ensuring timely, high-quality deliverables from kickoff to completion.

The position requires 1–3 years in client services or related fields, MS Office proficiency, and strong communication skills. Work is remote within the continental US with standard 40-hour weeks.