Remote Vendor Support & Operations Specialist

Greentree Legal, LLC; Cincinnati (OH); Hybrid; USD 58,000 - 68,000; Full time

Benefits offered by this job

14 days PTO + 11 holidays

Medical, Vision, Dental insurance

Growth opportunities

Supportive team and leadership

Job summary

Greentree Legal, LLC is hiring a Vendor Support Specialist to recruit and support vendors, manage communications and escalations, and ensure coverage, performance, and compliance standards are met. This remote/hybrid role is based out of Cincinnati, OH or Tampa, FL.

You will work with the Director of Operations to grow a nationwide vendor network, coordinate coverage with client demand, and drive process improvements. Strong organization and communication are essential.

Qualifications

• Strong organizational, communication, and multitasking skills with exceptional attention to detail.
• Experience coordinating vendors and managing communications.
• Proficiency with Microsoft Excel and Word.
• Familiarity with CRM, workflow systems, and vendor management tools.
• Prior experience in logistics, legal support, or service-based industries is a plus.

Responsibilities

• Recruit, onboard, and support a nationwide network of service vendors.
• Align vendor coverage with client and geographic demand.
• Manage vendor communications, performance tracking, and compliance requirements.
• Resolve service escalations and coordinate solutions with internal teams and vendors.
• Support vendor training, rate negotiations, and relationship management.
• Maintain vendor records, performance metrics, and pricing information.
• Identify process improvements to enhance service quality, coverage, and operational efficiency.
• Leverage social media and industry networks to support vendor recruitment and expansion efforts.

Skills

Organizational skills

Communication skills

Multitasking

Attention to detail

Tools

Microsoft Excel

Microsoft Word

CRM systems

Monday.com

Airtable

Job description

Greentree Legal, LLC is hiring a Vendor Support Specialist to recruit and support vendors, manage communications and escalations, and ensure coverage, performance, and compliance standards are met. This remote/hybrid role is based out of Cincinnati, OH or Tampa, FL.

You will work with the Director of Operations to grow a nationwide vendor network, coordinate coverage with client demand, and drive process improvements. Strong organization and communication are essential.