Remote Vendor Risk & Compliance Concierge

Apexon; Baltimore (MD); Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Insurance with Dental & Vision

401K Plan

Life Insurance, STD & LTD

Paid Vacations & Holidays

Continuous Skill Based Development and

Career Advancement Opportunities

Job summary

Apexon is seeking a Third-Party Risk Concierge Analyst – Vendor Risk & Compliance to coordinate TPRM activities across engagement teams, procurement, third parties, and risk assessment teams in a remote setting. The role emphasizes guiding timelines, maintaining updates, and ensuring timely completion without performing risk assessments.

Ideal candidates have 1–4 years in customer-facing or service-focused roles, strong communication, and solid organizational skills.

Qualifications

• Excellent written and verbal communication with stakeholders at all levels.
• Experience in a customer-facing, service desk, intake, coordination, or project/program support role.
• Strong customer service and stakeholder support skills.
• Excellent organizational skills and follow-up.
• Ability to manage multiple requests in a high-volume environment.
• Proficiency in Microsoft Outlook, Excel, and PowerPoint.
• Ability to clearly communicate timelines, status updates, requirements and next steps.

Responsibilities

• Serve as the first contact for engagement teams, procurement, and third parties for TPRM requests.
• Explain clearance requirements and timelines, set expectations and communicate next steps.
• Route requests to risk teams and follow up to ensure timely completion.
• Escalate stalled or high-priority requests to leaders.
• Manage a high-volume portfolio of active records and prioritize by urgency.
• Coordinate renewals and end-of-performance withdrawals during the contract lifecycle.
• Enter and maintain accurate information in TPRM Gateway and related systems.
• Check the DESC system for restricted entities as part of the process.
• Maintain documentation to support data audits and stakeholder communications.

Skills

Strong communication

Customer-facing service

Organizational skills

Multi-tasking

Data accuracy

MS Office (Outlook, Excel, PowerPoint)

Timeline updates

Education

Bachelor’s degree preferred

Job description

Apexon is seeking a Third-Party Risk Concierge Analyst – Vendor Risk & Compliance to coordinate TPRM activities across engagement teams, procurement, third parties, and risk assessment teams in a remote setting. The role emphasizes guiding timelines, maintaining updates, and ensuring timely completion without performing risk assessments.

Ideal candidates have 1–4 years in customer-facing or service-focused roles, strong communication, and solid organizational skills.