Remote Vault RIM Training Specialist

Remote; San Francisco (CA); À distance; USD 70 000 - 120 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision, and life

Flexible PTO and holidays

Retirement programs

1% charitable giving

Résumé du poste

Veeva Systems is a leading cloud software provider for life sciences. We are seeking a Technical Instructor to train users of the Vault RIM suite, delivering comprehensive programs for platform architects, developers, administrators, and business analysts.

The role involves virtual delivery with potential on-site travel, collaboration with subject matter experts, and ongoing curriculum enhancement to drive customer and learner success.

Qualifications

• Direct experience in Regulatory Affairs, Regulatory Operations, or RIM in life sciences.
• 3+ years delivering technical training on enterprise software (SaaS/cloud).
• Familiarity with Veeva Vault RIM or similar RIM systems (Document Management, Submission, Registration, Health Authority interactions).
• Strong facilitation and presentation skills for in-person and virtual delivery.
• Proficiency in adult learning principles and instructional design.
• Excellent organization with a customer-first mindset and ability to translate tech concepts for varied users.
• Fluent in English; additional languages a plus.

Responsabilités

• Deliver engaging learning experiences in a predominantly virtual environment with potential on-site travel.
• Maintain and develop training delivery expertise and product knowledge.
• Collaborate with SMEs and curriculum development teams to refine the training program.
• Lead initiatives to improve learner experience and support business goals.
• Identify enhancements in training delivery and content and take initiative.
• Champion ongoing development with leadership to provide continuous learning opportunities.
• Provide Q&A support, office hours, and troubleshooting for trainees.

Connaissances

Regulatory affairs experience

Training delivery

Presenter skills

Adult learning

English fluency

Travel readiness

Outils

Veeva Vault RIM

Description du poste

Veeva Systems is a leading cloud software provider for life sciences. We are seeking a Technical Instructor to train users of the Vault RIM suite, delivering comprehensive programs for platform architects, developers, administrators, and business analysts.

The role involves virtual delivery with potential on-site travel, collaboration with subject matter experts, and ongoing curriculum enhancement to drive customer and learner success.