Senior Veeva Vault RIM SME - Platform & Release Lead

WinWire Technologies Inc.; Foster City (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

WinWire Technologies Inc. is seeking an experienced Veeva Vault L3 SME to lead advanced troubleshooting, release governance, integration operations, and compliance oversight for Vault applications across RIM.

The role requires deep technical expertise and collaboration with cross-functional stakeholders to ensure platform stability, data integrity, and regulatory readiness across Submissions, Registrations, and Content.

Qualifications

• 10+ years overall IT experience with 7+ years in Veeva Vault RIM (Submissions, Registrations, Content, SafetyDocs)
• Veeva Vault Admin/RIM certification preferred
• 6-9 years configuring objects, lifecycles, and document management in Vault
• 4-6 years in release & change management and RCA/incident handling
• 2-4 years Vault data model, relations, data quality checks and migrations
• 4-6 years ITIL-driven Incident/Problem/Change processes
• 2-4 years cross-functional global team coordination
• Experience with GxP validation and audit-readiness practices

Responsibilities

• Lead end-to-end Veeva Vault RIM implementations, upgrades, and releases
• Own solution design for complex regulatory requirements across Submissions, Registrations, and Content
• Provide technical governance and architectural guidance for the RIM platform
• Act as primary escalation point for complex issues and system defects
• Support regulatory submissions, commitments, correspondence, and archival processes
• Drive platform release activities and reduce incidents via RCA and permanent fixes
• Create and maintain advanced Vault reports, dashboards, and insights
• Coordinate with cross-functional global teams and ensure compliance with ITIL processes

Skills

Veeva Vault RIM

Submissions

Registrations

Content

SafetyDocs

RIM Certification

Admin

GxP

SQL/XML/API debugging

Incident/Change Mgmt (ITIL)

Education

Veeva Vault Certification(s) – Admin / RIM

Tools

Reports & Dashboards

Job description

WinWire Technologies Inc. is seeking an experienced Veeva Vault L3 SME to lead advanced troubleshooting, release governance, integration operations, and compliance oversight for Vault applications across RIM.

The role requires deep technical expertise and collaboration with cross-functional stakeholders to ensure platform stability, data integrity, and regulatory readiness across Submissions, Registrations, and Content.