Remote Vacation Support Coordinator

Blyss Journeys; Des Moines (IA); Remote; USD 32,000 - 52,000; Full time

Job summary

Blyss Journeys seeks organized, motivated Vacation Support Coordinators to help clients research and coordinate personalized vacation experiences remotely. You will communicate with clients, identify options, organize reservations, and provide professional support throughout the planning process.

This flexible remote role suits those who enjoy online research, helping people, and delivering excellent service. Training and ongoing education are provided to support your growth.

Qualifications

• Must be at least 18 years old.
• Must reside in the United States or Mexico.
• Reliable internet access and a computer.
• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Ability to meet deadlines and follow up consistently.
• Self-motivated and able to work independently.
• Willingness to complete training and follow procedures.
• Experience in customer service or planning is helpful but not required.

Responsibilities

• Communicate with clients to understand destinations, dates, interests, and budgets.
• Research resorts, hotels, packages, transportation, activities.
• Compare options and prepare organized recommendations.
• Explain amenities, inclusions, policies, and available services.
• Assist clients with reservations and review confirmations.
• Verify traveler details for accuracy.
• Monitor deadlines, documents, and reservation requirements.
• Provide destination information and preparation reminders.
• Follow up with clients before and after vacations.
• Develop client relationships through marketing and referrals.

Skills

Written communication

Verbal communication

Organization

Attention to detail

Time management

Remote work

Job description

We are seeking organized, motivated, and customer-focused individuals to assist clients with researching and coordinating personalized vacation experiences. The Remote Vacation Support Coordinator communicates with clients, identifies suitable options, organizes reservation details, and provides professional support throughout the planning process.

This flexible remote opportunity is ideal for someone who enjoys helping people, conducting online research, and learning about destinations. Previous experience in the travel industry is not required. Training and continued educational resources are provided.

Responsibilities

Communicate with clients to understand their preferred destinations, travel dates, interests, and budgets.

Research resorts, cruises, hotels, vacation packages, transportation, activities, and excursions.

Compare available options and prepare organized recommendations for clients.

Explain general amenities, package inclusions, reservation policies, and available services.

Assist clients with completing reservations and reviewing confirmation details.

Verify traveler names, dates, and other reservation information for accuracy.

Monitor payment deadlines, documentation needs, and reservation requirements.

Provide preparation reminders and relevant destination information.

Communicate applicable reservation changes or updates promptly.

Maintain accurate and confidential client records.

Follow up with clients before and after their vacations.

Complete required training and participate in continued education.

Develop client relationships through networking, personal marketing, repeat business, and referrals.

Requirements

• Must be at least 18 years old.

Must currently reside in the United States or Mexico.

Must have reliable internet access and a computer or compatible device.

Strong written and verbal communication skills.

Excellent organization and attention to detail.

Ability to manage deadlines and follow up consistently.

Comfortable conducting online research and learning new systems.

Self-motivated and capable of working independently.

Willingness to complete required training and follow established procedures.

Customer service, hospitality, administrative, sales, or planning experience is helpful but not required.

Beginner-friendly training.

Ongoing support and professional development.

Access to online planning tools and industry resources.

Opportunities to expand destination and supplier knowledge.

Ability to work part-time or full-time based on availability.

Blyss Journeys is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.