Remote Vacation Booking Assistant

MAJC; Houston (TX); Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Access to travel industry training and

Ongoing support from experienced team

Travel industry perks and supplier-dis

Job summary

MAJC is seeking a friendly, dependable Remote Vacation Booking Assistant to support clients in vacation planning and booking from a remote environment. You will assist with researching options, coordinate travel arrangements, and provide ongoing support throughout the process.

The role emphasizes strong communication, organization, and a customer-first mindset, with opportunities to access training and resources within the travel industry.

Qualifications

• Excellent customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Research and coordinate travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and booking details.
• Maintain accurate records of client communications and travel arrangements.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Customer service

Communication

Remote work

Email platforms

Attention to detail

Professional communication

Tools

Email

Online platforms

Job description

We are seeking friendly, dependable, and service-oriented individuals to join our team as a Remote Vacation Booking Assistant. In this role, you will assist clients with vacation planning, help coordinate travel arrangements, and provide support throughout the booking process.

This opportunity is ideal for individuals who enjoy helping others, have strong communication skills, and are interested in supporting travelers while working in a remote environment.

Client Support & Vacation Planning

In this role, you will:

• Provide excellent customer service to clients planning vacations
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations
• Respond to client questions and provide helpful travel-related information
• Communicate with travel suppliers to confirm reservations and booking details
• Maintain accurate records of client communications and travel arrangements
• Stay informed on travel promotions, supplier updates, and destination information
• Provide assistance to clients before and after travel when needed

Skills & Qualifications

Successful candidates typically demonstrate:

• Strong customer service and communication skills
• Ability to work independently in a remote environment
• Comfortable using email, online platforms, and basic computer tools
• Organized with strong attention to detail
• Positive attitude and professional communication style

Previous experience in customer service or travel is helpful but not required.

What We Offer

• Remote work opportunity
• Flexible scheduling options
• Access to travel industry training and resources
• Ongoing support from an experienced travel team
• Travel industry perks and supplier discounts when available