Remote Vacation Service Advisor

Professional Travel Hub; Baltimore (MD); Remote; USD 25,000 - 39,000; Full time

Job summary

Professional Travel Hub is seeking a detail-oriented Remote Vacation Service Advisor to assist clients with vacation planning, reservations, and coordination in a fully remote environment. You will manage communications, itineraries, and administrative tasks to ensure a smooth, professional client experience.

Ideal candidates are reliable, organized, and comfortable using digital tools and online systems, with strong written and verbal communication skills and the ability to handle multiple

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online systems and digital tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service, scheduling, or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Assist with vacation planning support and reservation requests
• Coordinate accommodations, scheduling, and related services
• Maintain accurate client records and documentation in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and service details for accuracy and completeness
• Provide general customer service and administrative support
• Follow established processes and workflows
• Collaborate with internal teams to support client needs

Skills

Strong written and verbal comms

Attention to detail

Digital tools

Task management in remote env

Customer service / scheduling exp

Reliable internet access

Job description

Position Overview

We are seeking a detail-oriented and service-driven Remote Vacation Service Advisor to support clients with vacation-related coordination and booking assistance in a remote environment. This position focuses on organization, communication, and administrative support to ensure a smooth and professional client experience.

This role is ideal for individuals who are reliable, organized, and comfortable working independently using digital tools.

Key Responsibilities

• Assist with vacation planning support and reservation requests
• Coordinate accommodations, scheduling, and related services
• Maintain accurate client records and documentation in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and service details for accuracy and completeness
• Provide general customer service and administrative support
• Follow established processes and workflows
• Collaborate with internal teams to support client needs

Qualifications

• Strong written and verbal communication skills
• Excellent attention to detail and organizational abilities
• Comfortable using online systems and digital tools
• Ability to manage multiple tasks in a remote environment
• Customer service, scheduling, or administrative experience preferred
• Reliable internet access and ability to work remotely

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided

Additional Information

We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, attention to detail, and a strong customer-first mindset.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.