Remote Vacation Service Advisor

Aisles & Abroad; Baltimore (MD); Remote; USD 35,000 - 70,000; Full time

Job summary

Aisles & Abroad is seeking a detail-oriented Remote Vacation Service Advisor to support clients with vacation planning, reservations, and coordination in a fully remote environment. The role emphasizes organization, proactive communication, and professional client experience while working independently with digital tools.

The position offers a fully remote setup with a structured support team, training, and resources.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online systems and digital tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service, scheduling, or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Assist with vacation planning support and reservation requests.
• Coordinate accommodations, scheduling, and related services.
• Maintain accurate client records and documentation in internal systems.
• Communicate professionally with clients via email, phone, and online platforms.
• Review confirmations and service details for accuracy and completeness.
• Provide general customer service and administrative support.
• Follow established processes and workflows.
• Collaborate with internal teams to support client needs.

Skills

Communication skills

Attention to detail

Organizational skills

Digital literacy

Multitasking

Customer service

Job description

Position Overview

We are seeking a detail-oriented and service-driven Remote Vacation Service Advisor to support clients with vacation-related coordination and booking assistance in a remote environment. This position focuses on organization, communication, and administrative support to ensure a smooth and professional client experience.

This role is ideal for individuals who are reliable, organized, and comfortable working independently using digital tools.

Key Responsibilities

• Assist with vacation planning support and reservation requests
• Coordinate accommodations, scheduling, and related services
• Maintain accurate client records and documentation in internal systems
• Communicate professionally with clients via email, phone, and online platforms
• Review confirmations and service details for accuracy and completeness
• Provide general customer service and administrative support
• Follow established processes and workflows
• Collaborate with internal teams to support client needs

Qualifications

• Strong written and verbal communication skills
• Excellent attention to detail and organizational abilities
• Comfortable using online systems and digital tools
• Ability to manage multiple tasks in a remote environment
• Customer service, scheduling, or administrative experience preferred
• Reliable internet access and ability to work remotely

$35,000 - $70,000 a year

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided

Additional Information

We are committed to maintaining a professional, inclusive, and service-focused environment. Candidates should demonstrate reliability, attention to detail, and a strong customer-first mindset.