Remote Vacation Reservations Specialist

Travel + Leisure Co.; Orlando (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Paid time off (where applicable)

Job summary

Travel + Leisure Co. is seeking an Outbound and Inbound Reservations Specialist to help owners plan dream getaways while meeting and exceeding goals. You’ll work from home, with immersive training and a schedule that supports flexible hours.

This role emphasizes persuasive selling, relationship-building, and closing bookings from a remote home office. The position focuses on driving reservations and revenue, delivering exceptional service, and achieving strong performance metrics in a fully

Qualifications

• High school diploma or GED.
• Excellent communication skills and a strong customer focus.
• Sales-minded professionalism.
• Hospitality, sales, or marketing call center experience.
• Ability to overcome challenges and objections.
• Ability to work in a goal- and performance-based environment.

Responsibilities

• Drive Reservations & Revenue: Use your persuasive skills to proactively contact owners, present compelling vacation offers, and successfully close bookings.
• Engage with Enthusiasm: Establish rapport, uncover travel desires, and craft personalized offers that lead to confident booking decisions.
• Master Consultative Selling: Conduct discovery conversations to identify owner needs, position the right vacation experience, and create urgency to drive conversions.
• Overcome Objections: Confidently handle resistance, highlight value, and tailor solutions to convert hesitant owners into enthusiastic travelers.
• Deliver Exceptional Service: Ensure a seamless booking experience by providing expert guidance, securing accommodation, and addressing any concerns.
• Exceed Performance Goals: Strive to meet and exceed key performance metrics.

Skills

Communication skills

Sales mindset

Customer service

Call center experience

Objection handling

Education

High school diploma or GED

Job description

Travel + Leisure Co. is seeking an Outbound and Inbound Reservations Specialist to help owners plan dream getaways while meeting and exceeding goals. You’ll work from home, with immersive training and a schedule that supports flexible hours.

This role emphasizes persuasive selling, relationship-building, and closing bookings from a remote home office. The position focuses on driving reservations and revenue, delivering exceptional service, and achieving strong performance metrics in a fully