Vacation Reservations Specialist – Inbound & Outbound

Travel-Leisure-Co; Las Vegas (NV); On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off

401k with employer match

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. seeks an Outbound and Inbound Reservations Specialist to help owners plan dream getaways and drive bookings. This fully virtual role targets Nevada residents, with immersive training and flexible scheduling while delivering an exceptional guest experience.

You will leverage persuasive selling, consultative discovery, and objection handling to exceed performance goals and earn competitive compensation. Benefits included.

Qualifications

• High school diploma or GED is required.
• Excellent communication and customer service skills are essential.
• Sales-oriented mindset with ability to handle objections and close bookings.
• Experience in hospitality, sales, or marketing call centers is a plus.
• Ability to work in a goal- and performance-based environment.

Responsibilities

• Drive Reservations & Revenue by proactively contacting owners and closing bookings.
• Engage with owners, present compelling vacation offers, and tailor solutions.
• Conduct discovery conversations to identify needs and create urgency to convert.
• Overcome objections and deliver a seamless, high-quality booking experience.
• Maintain exceptional service and meet performance metrics.

Skills

Customer service

Sales mindset

Communication skills

Persuasive selling

Time management

Education

High school diploma or GED

Job description

Travel + Leisure Co. seeks an Outbound and Inbound Reservations Specialist to help owners plan dream getaways and drive bookings. This fully virtual role targets Nevada residents, with immersive training and flexible scheduling while delivering an exceptional guest experience.

You will leverage persuasive selling, consultative discovery, and objection handling to exceed performance goals and earn competitive compensation. Benefits included.