Remote Vacation Planner & Travel Concierge

Hallford Travels; Waukegan (IL); Remote; USD 24,796 - 38,572; Full time

Benefits offered by this job

Remote work

Travel training resources

Team support

Supplier discounts

Job summary

Hallford Travels is seeking a Remote Vacation Planning Specialist to assist clients with vacation planning, coordinate travel arrangements, and guide them through the booking process from a remote environment.

This role suits individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry remotely. Training and ongoing team support are provided.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations
• Respond to client questions and provide helpful travel-related information
• Communicate with travel suppliers to confirm reservations and travel details
• Maintain accurate records of client communications and travel bookings
• Stay informed on travel promotions, supplier updates, and destination information
• Provide support to clients before and after travel when needed

Skills

Customer service

Communication

Remote work

Attention to detail

Independent work

Email tools

Tools

Email platforms

Online platforms

Basic computer tools

Job description

Hallford Travels is seeking a Remote Vacation Planning Specialist to assist clients with vacation planning, coordinate travel arrangements, and guide them through the booking process from a remote environment.

This role suits individuals who enjoy helping others, have strong communication skills, and are interested in working in the travel industry remotely. Training and ongoing team support are provided.