Remote Vacation Planner & Concierge

Hallford Travels; Champaign (IL); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work opportunity

Access to travel industry training and resources

Ongoing support from an experienced travel team

Travel industry perks and supplier discounts

Job summary

Hallford Travels is seeking a Remote Vacation Planning Specialist to join their team. In this role, you will assist clients with vacation planning, help coordinate travel arrangements, and provide guidance throughout the booking process.

The ideal candidate enjoys helping others, has strong communication skills, and can work independently from a remote environment. We offer access to travel industry training and promotions, along with ongoing support from our experienced travel team.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options.
• Respond to client questions and provide helpful travel information.
• Communicate with travel suppliers to confirm reservations.
• Maintain accurate records of client communications and bookings.
• Provide support to clients before and after travel.

Skills

Strong customer service and communication skills

Ability to work independently

Comfortable using email and basic computer tools

Organized with attention to detail

Positive attitude and professional communication

Job description

Hallford Travels is seeking a Remote Vacation Planning Specialist to join their team. In this role, you will assist clients with vacation planning, help coordinate travel arrangements, and provide guidance throughout the booking process.

The ideal candidate enjoys helping others, has strong communication skills, and can work independently from a remote environment. We offer access to travel industry training and promotions, along with ongoing support from our experienced travel team.