Remote Vacation Planner & Travel Concierge

Hallford Travels; Town of Texas (WI); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work

Training resources

Support from travel team

Industry perks & discounts

Job summary

Hallford Travels is seeking a Remote Vacation Planning Specialist to assist clients with vacation planning and coordinating travel arrangements from a home-based role.

You will guide clients through the booking process, respond to questions, and collaborate with travel suppliers to confirm reservations and provide up-to-date destination information. This remote role emphasizes strong communication and independent work habits.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Research and coordinate travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and travel details
• Maintain accurate records of client communications and travel bookings
• Stay informed on travel promotions, supplier updates, and destination information
• Provide support to clients before and after travel when needed

Skills

Customer service

Communication

Remote work

Email proficiency

Online platforms

Attention to detail

Positive attitude

Travel knowledge

Independent worker

Job description

Hallford Travels is seeking a Remote Vacation Planning Specialist to assist clients with vacation planning and coordinating travel arrangements from a home-based role.

You will guide clients through the booking process, respond to questions, and collaborate with travel suppliers to confirm reservations and provide up-to-date destination information. This remote role emphasizes strong communication and independent work habits.