Remote Vacation Planner & Travel Concierge

Hallford Travels; San Francisco (CA); Remote; USD 24,796 - 38,572; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training and resources

Ongoing support from travel team

Supplier discounts when available

Job summary

Hallford Travels is seeking a Remote Vacation Planning Specialist to assist clients with vacation planning and coordinate travel arrangements from a remote environment.

You will help with researching travel options, respond to client questions, and provide guidance throughout the booking process, while maintaining organized records and staying informed on promotions and supplier updates.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client communications and travel bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel when needed.

Skills

Customer service

Communication

Remote work

Organization

Attention to detail

Tools

Email

Online platforms

Basic computer tools

Job description

Hallford Travels is seeking a Remote Vacation Planning Specialist to assist clients with vacation planning and coordinate travel arrangements from a remote environment.

You will help with researching travel options, respond to client questions, and provide guidance throughout the booking process, while maintaining organized records and staying informed on promotions and supplier updates.