Remote Vacation Planner & Concierge

Hallford Travels; Tacoma (WA); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Industry training

Travel team support

Supplier discounts

Job summary

Hallford Travels seeks a Remote Vacation Planning Specialist to assist clients with vacation planning, coordinate travel arrangements, and guide them through the booking process.

You will research vacation packages, cruises, tours, and hotel options, respond to questions, communicate with suppliers, keep accurate records, and stay informed on promotions and destination information. Remote work with flexible scheduling and training support provided.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Provide excellent customer service to clients planning vacations.
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and travel details.
• Maintain accurate records of client communications and travel bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide support to clients before and after travel when needed.

Skills

Strong customer service

Communication skills

Remote work ability

Email & online tools

Organization & detail

Professional communication

Job description

Hallford Travels seeks a Remote Vacation Planning Specialist to assist clients with vacation planning, coordinate travel arrangements, and guide them through the booking process.

You will research vacation packages, cruises, tours, and hotel options, respond to questions, communicate with suppliers, keep accurate records, and stay informed on promotions and destination information. Remote work with flexible scheduling and training support provided.