Remote Vacation Concierge & Trip Planner

Network Travel Careers; Seattle (WA); Remote; USD 42,000 - 55,000; Full time

Benefits offered by this job

Flexible schedule

Training and guidance

Job summary

Network Travel Careers seeks an Online Vacation Coordination Assistant to support clients with travel planning, delivering exceptional customer service and organizing trip details in a fully remote role.

You will research destinations, coordinate accommodations and activities, prepare itineraries, and maintain accurate client records while communicating clearly with clients and suppliers. Training and guidance are provided in a flexible virtual environment.

Qualifications

• Detail-oriented approach with strong organizational skills.
• Excellent written and verbal communication abilities.
• Able to work remotely and manage time effectively.
• Comfortable learning new software and online tools.
• Customer service or administrative support experience preferred.
• Maintain professionalism in client interactions.

Responsibilities

• Assist clients with trip coordination and general vacation planning support.
• Research destination information, accommodations, and activity options.
• Prepare and organize travel-related documents and itinerary details.
• Maintain accurate client records and update internal systems.
• Provide customer service by answering questions and offering clear guidance.
• Support the booking process by gathering required information from clients.
• Communicate with suppliers to confirm availability and basic trip details.
• Manage scheduling, follow-ups, and documentation to ensure smooth travel preparation.
• Perform general administrative and support tasks as needed.

Skills

Attention to detail

Written and verbal communication

Remote work

Time management

Customer service

Administrative support

Job description

Network Travel Careers seeks an Online Vacation Coordination Assistant to support clients with travel planning, delivering exceptional customer service and organizing trip details in a fully remote role.

You will research destinations, coordinate accommodations and activities, prepare itineraries, and maintain accurate client records while communicating clearly with clients and suppliers. Training and guidance are provided in a flexible virtual environment.