Remote UX Research Intern - Winter Term (Canada-based)

Super.com; United States; Remote; USD 18,000 - 24,000; Full time

Job summary

super.com is seeking a Winter-term UX Research intern to join a remote-first Product Design team. January through April, you will contribute to studies that reveal customer needs, desires, and friction points to inform product decisions in a fast-moving environment.

You will design and run mixed-methods studies, manage participant screening and scheduling, collaborate with designers, content, and product partners, and draft research plans and moderator guides.

Qualifications

• Curiosity, motivation, and a willingness to learn fast
• Ability to distill many viewpoints into clear conclusions
• Methodical and experimental approach to problem-solving
• Comfort prioritizing and moving quickly with intention
• Data-driven, objective mindset with genuine curiosity about truth
• Empathy for customers and the issues they face
• Clear, succinct communication of problems and recommendations
• Humility and a growth orientation

Responsibilities

• Help design and run mixed-methods research studies alongside other researchers, designers, and product managers
• Manage logistics such as participant screening, recruiting, and scheduling
• Collaborate with designers, content, and product partners so research questions map to real roadmap decisions
• Draft research plans, moderator guides, and supporting materials with team oversight
• Use AI tooling to transcribe, tag, and synthesize findings
• Analyze results, surface themes, and document clear takeaways for stakeholders
• Maintain and tag the research repository so work stays accessible
• Join team research rituals and meetings

Job description

super.com is seeking a Winter-term UX Research intern to join a remote-first Product Design team. January through April, you will contribute to studies that reveal customer needs, desires, and friction points to inform product decisions in a fast-moving environment.

You will design and run mixed-methods studies, manage participant screening and scheduling, collaborate with designers, content, and product partners, and draft research plans and moderator guides.