Remote UX Research, Design & Engineering Lead

Experian; Northern (KY); Hybrid; USD 158,000 - 284,000; Full time

Benefits offered by this job

Bonus plan

Medical/dental/vision + 401K

Flexible work environment

Paid time off & holidays

Job summary

Experian is seeking a UX Research, Design & Engineering Lead (Remote) to shape user experiences for the Agentic Service Catalog. You will blend user research, product design, and front-end engineering to transform complex processes into intuitive, AI-powered experiences.

You'll collaborate with users, product leaders, architects, and engineers to study current workflows, identify improvement opportunities, and deliver user-centered solutions across web technologies.

Qualifications

• Bachelor's degree in Computer Science, or related field.
• 5+ years of experience.
• Demonstrated experience designing and delivering user experiences for complex software products, technical platforms, developer tools, enterprise workflows, or similarly sophisticated environments.
• Strong capability across user research and product design, including interviews, contextual inquiry, journey mapping, usability testing, prototyping, interaction design, and iterative validation.
• Understanding of complex technical workflows and translate them into intuitive experiences without concealing information users need to make informed decisions.

Responsibilities

• Conduct user research to understand needs, challenges, and workflows.
• Design intuitive experiences that help users achieve outcomes with confidence.
• Create wireframes, prototypes, and scalable design patterns.
• Build production-ready front-end experiences using modern web technologies such as React and TypeScript.
• Partner across product, engineering, architecture, and business teams to deliver user-centered solutions.
• Use research, feedback, and data to continuously improve the experience.

Skills

User research

Product design

Front-end development

React

TypeScript

Education

Bachelor's degree in Computer Science, or related field

Tools

React

TypeScript

Job description

Experian is seeking a UX Research, Design & Engineering Lead (Remote) to shape user experiences for the Agentic Service Catalog. You will blend user research, product design, and front-end engineering to transform complex processes into intuitive, AI-powered experiences.

You'll collaborate with users, product leaders, architects, and engineers to study current workflows, identify improvement opportunities, and deliver user-centered solutions across web technologies.