Remote UX Designer for Federal Services

Everforth, Inc.; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Everforth ECS is seeking a remote UX Designer to craft and test customer-focused experiences for DHS HQ stakeholders. You will lead user research, create journey maps, wireframes, and prototypes, and collaborate with engineers and designers to deliver high-fidelity solutions.

The role emphasizes strong communication, the ability to work independently, and a portfolio showcasing strategic UX deliverables across services and applications important to mission success.

Qualifications

• 5+ years of combined professional UX experience.
• Online portfolio that showcases UX design deliverables.
• Experience crafting UX deliverables (journey maps, personas, flows, wireframes, prototypes).
• Experience interpreting user research and analytics to produce insights.
• Experience collaborating with UX/UI designers and technical teams.
• Excellent written and oral communication skills.
• Self-starter, able to work independently and in a team.

Responsibilities

• Collaborate with federal practice engineers and clients to design intuitive solutions for our federal customers.
• Lead discovery to understand tools, processes, and gather project requirements.
• Plan and lead customer/user research using surveys, interviews, and focus groups.
• Create research reports, journey maps, personas, and use case summaries.
• Design wireframes, mockups, and prototypes, incorporating federal requirements.
• Validate designs through usability testing and iterative feedback.
• Contribute to customer/user experience case studies and trainings.
• Translate research findings into testable business and functional requirements.

Skills

UX research

Wireframes

Prototyping

User journeys

Adobe CC

HTML/CSS

Public speaking

Agile

Microsoft 365

Tools

Figma

Job description

Everforth ECS is seeking a remote UX Designer to craft and test customer-focused experiences for DHS HQ stakeholders. You will lead user research, create journey maps, wireframes, and prototypes, and collaborate with engineers and designers to deliver high-fidelity solutions.

The role emphasizes strong communication, the ability to work independently, and a portfolio showcasing strategic UX deliverables across services and applications important to mission success.