Remote User Researcher for Public Services & UCD

Amus Technologies; United States; Remote; USD 60,000 - 81,000; Full time

Benefits offered by this job

Health insurance

Job summary

Talantir is seeking a User Researcher to join a growing User-Centred Design (UCD) team. You will conduct user research across public and private sector projects, translating insights into better digital services and products, and collaborate closely with designers, developers, product teams, and stakeholders to keep user needs central through design and delivery.

Key responsibilities include planning and conducting research, applying diverse methods to understand user behaviour, translating

Qualifications

• Experience conducting user research within agile digital delivery environments.
• Strong ability to translate research findings into clear insights and recommendations.
• Experience working on complex digital services or transformation programmes.

Responsibilities

• User Research & Insight: Plan and conduct user research aligned with product goals and delivery stages.
• Apply a variety of research methods to understand user behaviour, needs, and pain points.
• Translate research findings into actionable insights that support design and product decisions.
• Present research outcomes clearly to both technical and non-technical stakeholders.
• Stakeholder Collaboration: Work closely with stakeholders to promote and embed user-centred design practices.
• Facilitate workshops, interviews, and collaborative sessions to gather insights and ideas.

Skills

User research

Stakeholder collaboration

Agile delivery

Job description

Talantir is seeking a User Researcher to join a growing User-Centred Design (UCD) team. You will conduct user research across public and private sector projects, translating insights into better digital services and products, and collaborate closely with designers, developers, product teams, and stakeholders to keep user needs central through design and delivery.

Key responsibilities include planning and conducting research, applying diverse methods to understand user behaviour, translating