Remote User Operations Associate - Content & IT Support

MaziCTools; United States; Remote; USD 32,000 - 52,000; Full time

Job summary

MaziCTools in the United States is seeking an entry-level User Operations Associate focused on content moderation, with a work-from-home setup. You will support basic IT tasks, document actions, and assist with daily operations.

The role emphasizes computing and networking fundamentals, familiarity with Microsoft Office, and basic security awareness. Recent graduates are welcome, with 1 year of IT experience preferred.

Qualifications

• knowledge of computing and networking standards and fundamentals
• ability to apply general computing device load programs including Microsoft Office plus intranet and internet functions
• knowledge of computer security guidelines and a general overall knowledge of pc security standards
• 1 year or more IT experience preferred, but recent graduates may be considered

Responsibilities

• Document recording and/or dispensing facts
• Handle everyday IT tasks and routine service requests
• Monitor and maintain basic processes and operations
• Communicate via email and keep logs of activity

Skills

Computing & networking basics

Office software (MS Office)

IT security knowledge

IT work experience

Education

Diploma in IT or equivalent experience

High school diploma or equivalent

Tools

MS Office

Job description

MaziCTools in the United States is seeking an entry-level User Operations Associate focused on content moderation, with a work-from-home setup. You will support basic IT tasks, document actions, and assist with daily operations.

The role emphasizes computing and networking fundamentals, familiarity with Microsoft Office, and basic security awareness. Recent graduates are welcome, with 1 year of IT experience preferred.