Remote Usability Tester for Plain-Language Gov Services

Zekai; United States; Remote; USD 34,000 - 48,000; Part time

Job summary

Zekai is seeking Plain-Language Usability Testers for a 100% remote contract project. You will read brief questions and answers about government services and report what confuses readers, where steps get stuck, and what is easy to follow.

No technical background is required, and the role is designed for flexible, short-term engagement. You will provide honest, specific feedback and suggest simple wording changes to improve clarity.

Qualifications

• Adults who do everyday tasks on a phone or the web, even basic ones.
• Patient with step-by-step reading.
• Honest, specific feedback.

Responsibilities

• Read short questions and answers on government services.
• Tell us where you felt confused, lost, or stuck, in your own words.
• Say what was easy to follow and what was not.
• Suggest simple changes that would make something clearer.

Job description

Zekai is seeking Plain-Language Usability Testers for a 100% remote contract project. You will read brief questions and answers about government services and report what confuses readers, where steps get stuck, and what is easy to follow.

No technical background is required, and the role is designed for flexible, short-term engagement. You will provide honest, specific feedback and suggest simple wording changes to improve clarity.