Remote Usability Study Recruitment Lead

Rimkus-; Philadelphia (Philadelphia County); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Private Healthcare Plan

Pension Plans

Life Assurance

Leave Package

Work From Home

Training & Development

Employee Assistance Programme - Counse

Job summary

Rimkus is seeking a Lead Coordinator to support participant recruitment for usability studies of medical devices. You will lead the Outreach Coordinator team and bring structure to recruitment workflows across active projects.

You will build surveys, screen participants by phone and email, schedule sessions, and manage participant records while ensuring timely incentive payments and thorough documentation. Strong communication, organization, and the ability to manage multiple recruitment

Qualifications

• Bachelor's degree or equivalent experience preferred.
• Strong customer service and communication skills.
• Excellent organizational abilities.
• Comfortable conducting participant screening interviews.
• Ability to manage multiple recruitment projects simultaneously.

Responsibilities

• Build participant screening surveys in the recruitment database.
• Conduct recruitment through database searches, email campaigns, advertisements, referrals, and approved outreach methods.
• Review survey submissions for eligibility and screen participants by phone and email.
• Schedule qualified participants into study sessions and manage scheduling changes.
• Process participant incentive payments and maintain payment records.

Skills

Customer service

Communication

Organizational skills

Interviewing

Project management

Education

Bachelor's degree or equivalent experience

Tools

Recruitment database

Scheduling systems

Tracking systems

Job description

Rimkus is seeking a Lead Coordinator to support participant recruitment for usability studies of medical devices. You will lead the Outreach Coordinator team and bring structure to recruitment workflows across active projects.

You will build surveys, screen participants by phone and email, schedule sessions, and manage participant records while ensuring timely incentive payments and thorough documentation. Strong communication, organization, and the ability to manage multiple recruitment