Remote Usability Research Assistant

TEKsystems; United States; A distancia; USD 48.000 - 55.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account

Descripción de la vacante

TEKsystems in Minneapolis, MN is seeking a Usability Specialist to support a design team in the logistics space. You will conduct human-centered research—field studies, interviews, surveys, and usability tests—to inform tools for internal and third-party customers and to improve the end-customer experience.

Collaborate with designers and UX researchers, translate findings into clear recommendations, stay current with UX trends, and help evolve research programs to meet changing business needs.

Formación

• 3 years of experience conducting user research in a product-focused environment.
• Expertise in a range of user research methodologies and the ability to select the right methods for the research objectives.
• Demonstrated track record of translating research insights into impactful product and design decisions.
• Strong analytical and problem-solving skills with the ability to uncover meaningful insights from complex data.
• Excellent communication and stakeholder management skills with the ability to present research findings clearly and compellingly.
• Passion for staying up-to-date on the latest UX research trends and best practices.

Responsabilidades

• Design and execute a variety of qualitative and quantitative research studies (e.g. user interviews, usability testing, contextual inquiries, surveys) to uncover user insights.
• Partner closely with design team to align on research goals, inform key decisions, and ensure a customer-centric approach.
• Communicate research findings and implications to internal stakeholders in a clear and compelling way, tailoring the message to the audience.
• Stay informed on industry trends and emerging research methods and implement innovative approaches as appropriate.
• Contribute to the strategic research programs and help evolve research practices to meet changing business and user needs.
• Build and manage relationships with internal designers and UX researchers.

Conocimientos

User experience research

Project management

Project coordination

Scheduling

Administration

UX research

Herramientas

General AI tools

usertesting.com

Dovetail

Descripción del empleo

TEKsystems in Minneapolis, MN is seeking a Usability Specialist to support a design team in the logistics space. You will conduct human-centered research—field studies, interviews, surveys, and usability tests—to inform tools for internal and third-party customers and to improve the end-customer experience.

Collaborate with designers and UX researchers, translate findings into clear recommendations, stay current with UX trends, and help evolve research programs to meet changing business needs.