Remote UX Research Assistant (Usability Specialist)

TEKsystems; Minneapolis (MN); Remote; USD 48,000 - 55,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Transportation benefits

Time Off

Job summary

TEKsystems is seeking a Usability Specialist to support a design team focused on the transportation of goods within a logistics network. You will drive human-centered research including field studies, interviews, surveys, and usability testing to inform product decisions for internal and third-party customers.

You will partner with designers to align research goals, communicate findings clearly to stakeholders, and stay current with industry trends.

Qualifications

• 3 years of experience conducting user research in a product-focused environment.
• Expertise in a range of user research methodologies and the ability to select the right methods for the research objectives.
• Demonstrated track record of translating research insights into impactful product and design decisions.
• Strong analytical and problem-solving skills with the ability to uncover meaningful insights from complex data.
• Excellent communication and stakeholder management skills with the ability to present research findings clearly and compellingly.
• Passion for staying up-to-date on the latest UX research trends and best practices.

Responsibilities

• Design and execute a variety of qualitative and quantitative research studies e.g. user interviews usability testing contextual inquiries surveys etc. to uncover user insights
• Partner closely with design team to align on research goals inform key decisions and ensure a customer-centric approach
• Communicate research findings and implications to internal studio in a clear and compelling way tailoring the message to the audience
• Stay informed on industry trends and emerging research methods and implement innovative approaches as appropriate
• Contribute to the strategic research programs and help evolve research practices to meet changing business and user needs
• Build and manage relationships with internal designers and UX researchers

Skills

User research

Qualitative methods

Quantitative methods

Data analysis

Stakeholder management

Communication

Tools

Dovetail

usertesting.com

Job description

TEKsystems is seeking a Usability Specialist to support a design team focused on the transportation of goods within a logistics network. You will drive human-centered research including field studies, interviews, surveys, and usability testing to inform product decisions for internal and third-party customers.

You will partner with designers to align research goals, communicate findings clearly to stakeholders, and stay current with industry trends.