Remote Unpaid Claims Accounts Specialist

Sagent Behavioral Health; Arden Hills (MN); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical and dental insurance

HSA and FSA options

Paid Time Off

401(k) retirement plan

Opportunities for professional growth

Job summary

Sagent Behavioral Health is seeking an Unpaid Claims Account Representative to support timely reimbursement of insurance claims from a remote location in Arden Hills, MN. This 1.0 FTE role involves follow-up on unpaid and denied claims, investigating issues, and collaborating with insurers and internal teams.

The ideal candidate has at least 6 months of claims/AR experience, familiarity with billing procedures, and strong attention to detail. Competitive benefits and stable career growth offered.

Qualifications

• Familiarity with insurance guidelines and billing procedures.
• Experience with claims/AR and knowledge of claim adjudication processes.
• Strong attention to detail, problem-solving, and a team-oriented mindset.
• Proficiency with Windows, Excel, Word, and Outlook.
• High school diploma or equivalent with strong organizational and multitasking abilities.

Responsibilities

• Follow up on unpaid, denied, or rejected insurance claims to ensure timely and accurate reimbursement.
• Investigate claim issues, determine corrective actions, and resubmit or appeal claims as needed.
• Communicate with insurance companies to clarify denials, obtain information, and resolve claim issues.
• Collaborate with providers, Patient Financial Services, and the Insurance Team to respond to inquiries and support resolution.
• Maintain knowledge of insurance guidelines, billing rules, and EOB interpretation; identify and elevate recurring payer issues or trends.
• Perform additional assigned duties to support overall departmental operations.

Skills

Attention to detail

Problem-solving

Team-oriented

Education

High school diploma or equivalent

Tools

Microsoft Windows

Excel

Word

Outlook

Job description

Sagent Behavioral Health is seeking an Unpaid Claims Account Representative to support timely reimbursement of insurance claims from a remote location in Arden Hills, MN. This 1.0 FTE role involves follow-up on unpaid and denied claims, investigating issues, and collaborating with insurers and internal teams.

The ideal candidate has at least 6 months of claims/AR experience, familiarity with billing procedures, and strong attention to detail. Competitive benefits and stable career growth offered.