Collections Specialist

Defining Wellness Centers; Brandon (MS); Remote; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Life Insurance

401(k)

Job summary

A healthcare organization is seeking a skilled Collections Specialist to manage revenue cycle activities in a remote position. You will monitor claims, handle denials, and track accounts receivable in a behavioral health setting. The ideal candidate will have 2–3+ years of experience in medical billing and collections, strong analytical skills, and excellent communication abilities. Benefits include health insurance and a 401(k). Pay starts at $50,000 per year.

Qualifications

• 2–3+ years of experience in medical billing and collections, preferably in behavioral health.
• Strong analytical skills for tracking accounts and resolving payor issues.
• Ability to manage multiple workflows and deadlines independently.

Responsibilities

• Monitor claim status and resubmit corrected or appealed claims.
• Handle denials and underpayments, investigate payor responses.
• Maintain detailed claim logs and status reports.
• Track accounts receivable aging and follow up on unpaid claims.
• Communicate with insurance carriers to resolve claim issues.
• Initiate follow-up for unpaid balances with patients and third parties.
• Record and reconcile payments accurately.
• Report collection activities and account status to leadership.

Skills

Medical billing

Claims follow-up

Collections

Communication skills

Analytical skills

Tools

Microsoft Excel

Billing/EMR systems

Collaborate MD

Sunwave

Job description

Position Summary

We are seeking a skilled and driven Collections Specialist with experience in both medical claims billing and AR follow‑up. This is a remote position. Accountable for managing the full spectrum of revenue cycle activities — from insurance claim submission, follow‑up, and appeals to robust collections on outstanding accounts within a behavioral health setting.

Key Responsibilities

• Monitor claim status and timely resubmit corrected or appealed claims to maximize reimbursement.
• Handle denials and underpayments — investigate payor responses, correct errors, and reprocess as needed.
• Maintain detailed claim logs, documentation, and daily status reports.
• Track accounts receivable aging and proactively follow up on unpaid or overdue claims.
• Communicate professionally with insurance carriers to resolve claim issues and negotiate payment when necessary.
• Initiate patient and third‑party follow‑up for collection of unpaid balances.
• Record and reconcile insurance and patient payments accurately.
• Report on collection activity and account status to leadership.

Qualifications

2–3+ years of experience with medical billing, claims follow‑up, and collections — preferably in behavioral or mental health settings.

Proficiency in working with insurance carriers and resolving complex payor issues.

Strong attention to detail and analytical skills for tracking accounts receivable and denials.

Excellent communication skills (written and verbal).

Proficient with Microsoft Excel and billing/EMR systems (experience with Collaborate MD and Sunwave or similar software is a plus).

Ability to manage multiple workflows and deadlines independently.

Preferred

• Knowledge of CPT, ICD‑10, and healthcare reimbursement rules.
• Experience with appeals, corrected claims, and payer negotiations.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Life Insurance
• 401(k)

Additional Information

Full‑time, Remote. Pay: From $50,000.00 per year.