Remote Underwriting Manager, TPO Specialty Products
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Our Specialty Products Underwriting Manager is responsible for ensuring all specialty products loans are underwritten in accordance with company and investor guidelines, following company policies and procedures. Serves as a subject matter expert in non-qualified specialty products underwriting for wholesale and correspondent channels. Makes sound underwriting decisions and ensures all decisions meet legal and policy requirements. Performs all duties in accordance with company policies, procedures, and all applicable regulations. The target pay range for this position is $140,000 - $170,000 per year, plus a quarterly bonus.
What You’ll Do
- Manage a team of specialized product underwriters (non-agency/purchase products) across wholesale and correspondent channels.
- Perform management responsibilities including hiring, training, planning, assigning work, monitoring performance, rewarding, disciplining, addressing complaints, and resolving issues.
- Mentor and train underwriters to ensure top performance.
- Monitor quality of work, technical abilities, and risk analysis of underwriters.
- Provide technical and guideline training, recommend improvements, and conduct ongoing training.
- Provide operational leadership and establish controls to maintain and improve quality and service standards.
- Define and monitor productivity standards and performance goals, ensuring they are met regularly.
- Oversee pipeline activities to ensure timelines are met, proper follow-up occurs, and quality control scores comply with guidelines.
- Analyze LOS production reports and update senior management on turn-times.
- Review files for quality, provide second signatures for files outside authority limits.
- Assist in developing underwriting guidelines and training materials; stay updated on industry changes affecting company policies and procedures.
- Collaborate with senior management to set department goals and objectives.
- Develop processes to improve team and department performance, reduce costs, and enhance customer service.
- Respond to audits, investor reviews, and quality control reports; establish corrective actions to prevent recurrence.
- Recruit and interview candidates for underwriting positions.
- Assign files to balance workload.
- Perform underwriting duties during peak periods or staff shortages.
- Perform other duties as assigned.
What You’ll Need
- Expert knowledge of specialty products underwriting and familiarity with FNMA, FHLMC, and government guidelines.
- Ability to understand complex issues, negotiate, and integrate different viewpoints.
- Decision-making skills impacting department credibility, operations, and services.
- Ability to organize and prioritize work schedules for others.
- Strong interpersonal and communication skills, adaptable to various management styles.
- Excellent organizational, problem-solving, and analytical skills.
- Proficiency with PC skills, including Excel and Word.
- Consistent high performance in various situations.
- Ability to understand complex problems and explore solutions collaboratively.
- Strong negotiation skills.
- Experience working in a paperless environment is preferred.
Our Company
Carrington Mortgage Services-Retail Lending, part of The Carrington Companies, offers a variety of home purchase and refinance products, focusing on underserved borrowers with less-than-perfect credit and low down payments. Join our talented team as we transform residential real estate. More at www.carringtonmortgage.com.
What We Offer
- Comprehensive healthcare plans and a discretionary 401(k) match of 50% of the first 4% contributed.
- Access to discounts on fitness, dining, retail, and more through our employee portal.
- Customized training programs for career advancement.
- Employee referral bonuses.
- Educational reimbursement.
- Community contributions through the Carrington Charitable Foundation. Details at carringtoncf.org.
Carrington does not conduct interviews or make offers via text or chat.
We are an equal opportunity employer, considering all qualified applicants regardless of race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected categories. Reasonable accommodations will be made for qualified individuals with disabilities unless it causes undue hardship.