Remote Underwriting Manager, TPO Specialty Products
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Our Specialty Products Underwriting Manager is responsible for ensuring all specialty products loans are underwritten in accordance with company and investor guidelines, following company policies and procedures. Serves as a subject matter expert in non-qualified specialty products underwriting for wholesale and correspondent channels. Makes sound underwriting decisions, ensuring all decisions meet legal and policy requirements. Performs all duties in accordance with company policies, procedures, and all state and federal regulations. The target pay range for this position is $140,000 - $170,000 per year, plus a quarterly bonus.
What You’ll Do
- Manage a team of specialized product underwriters (non-agency/purchase products) across wholesale and correspondent channels.
- Perform management responsibilities in accordance with organizational policies and applicable laws, including hiring, training, planning, assigning work, monitoring performance, rewarding, disciplining, addressing complaints, and resolving problems.
- Mentor and train underwriters to ensure high performance.
- Monitor performance of underwriters' work quality, technical abilities, and risk analysis.
- Provide technical and guideline training, recommend improvements, and conduct ongoing training as needed.
- Provide operational leadership and establish controls to maintain and improve quality and service standards.
- Define and monitor productivity standards and performance goals, ensuring they are met regularly.
- Oversee pipeline activities to ensure target timelines, proper customer follow-up, and quality control scores are maintained according to guidelines.
- Analyze LOS production reports and update senior management on turnaround times.
- Review files for quality and provide second signatures for files outside authority limits.
- Assist in developing underwriting guidelines and training materials. Stay updated on industry changes affecting company policies and procedures.
- Work with senior management to set department goals and objectives.
- Develop processes to improve team and department performance, costs, and customer service.
- Respond to post-funding audits, investor reviews, and quality control reports, establishing corrective actions as needed.
- Recruit and interview for open underwriting positions.
- Assign files to balance workload.
- Perform underwriting duties during peak volumes or staff shortages if necessary.
- Perform other duties as assigned.
What You’ll Need
- Expert knowledge of specialty products underwriting, including FNMA, FHLMC, and government guidelines.
- Ability to understand complex issues, negotiate, and integrate different viewpoints.
- Decision-making skills impacting department credibility, operations, and services.
- Ability to organize and prioritize work schedules for others.
- Strong interpersonal skills for effective interaction with management at various levels.
- Excellent written and verbal communication skills.
- Strong organizational, problem-solving, and analytical skills.
- Proficiency in PC skills, including Excel and Word.
- Consistent high performance in all situations.
- Ability to understand complex problems and explore solutions collaboratively.
- Strong negotiation skills.
- Experience in a paperless environment is preferred.
About Our Company
Carrington Mortgage Services-Retail Lending, part of The Carrington Companies, offers a variety of home purchase and refinance products, specializing in underserved borrower programs. Join our talented team as we transform residential real estate. Visit: www.carringtonmortgage.com.
What We Offer
- Comprehensive healthcare plans and a discretionary 401(k) match.
- Employee discounts through our portal.
- Customized training programs for career advancement.
- Referral bonuses and educational reimbursement.
- Community involvement through Carrington Charitable Foundation.
Note: Carrington does not conduct interviews or offers via text or chat.
Equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected categories. Reasonable accommodations are provided unless undue hardship occurs.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job functions: Finance and Sales