Remote Underwriting Manager, TPO Specialty Products

Lensa; Plano (TX); Remote; USD 140,000 - 170,000; Full time

Job summary

A leading company in the mortgage industry is seeking a Remote Underwriting Manager for Specialty Products. This role involves overseeing a team of underwriters, ensuring compliance with guidelines, and driving performance improvements. Ideal candidates will possess expert underwriting knowledge and strong decision-making skills, with a target salary range of $140,000 to $170,000 per year.

Benefits

Comprehensive healthcare plans

401(k) match of 50% on the first 4% contributed

Access to discounts on fitness, dining, retail

Customized training programs for career advancement

Employee referral bonuses

Educational reimbursement

Support for community causes

Qualifications

• Expert knowledge of specialty products underwriting.
• Ability to understand complex issues and negotiate effectively.
• Experience in a paperless environment preferred.

Responsibilities

• Manage a team of specialized product underwriters.
• Mentor and train underwriters to ensure top performance.
• Develop processes to improve team performance and customer service.

Skills

Decision-making

Organizational skills

Interpersonal skills

Analytical skills

Negotiation skills

Tools

Excel

Word

Job description

Remote Underwriting Manager, TPO Specialty Products

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Our Specialty Products Underwriting Manager is responsible for ensuring all specialty products loans are underwritten in accordance with company and investor guidelines, following policies and procedures. This role serves as a subject matter expert in non-qualified specialty products underwriting for wholesale and correspondent channels. The manager makes sound underwriting decisions, ensuring all decisions meet legal and policy requirements, and performs all duties in compliance with company policies, procedures, and regulations. The target pay range for this position is $140,000 - $170,000 per year, plus a quarterly bonus.

What You’ll Do

• Manage a team of specialized product underwriters (non-agency/purchase products) across wholesale and correspondent channels.
• Perform management responsibilities including hiring, training, planning, assigning work, monitoring performance, rewarding, disciplining, addressing complaints, and resolving issues, in accordance with organizational policies and applicable laws.
• Mentor and train underwriters to ensure top performance.
• Monitor performance, quality of work, technical abilities, and risk analysis of underwriters.
• Provide technical and guideline training, recommend improvements, and conduct ongoing training.
• Establish operational controls to maintain and improve quality and service standards.
• Define and monitor productivity standards and performance goals, ensuring they are met regularly.
• Oversee pipeline activities to ensure timelines are followed, customer follow-up is proper, and quality scores meet guidelines.
• Analyze LOS production reports and update senior management on turnaround times.
• Review files for quality, provide second signatures for files outside authority limits.
• Assist in developing underwriting guidelines and training materials, staying updated on industry changes affecting company policies.
• Work with senior management to establish department goals and objectives.
• Develop processes to improve team and department performance, reduce costs, and enhance customer service.
• Respond to audits, investor reviews, and quality control reports, establishing corrective actions as needed.
• Recruit and interview for open underwriting positions.
• Assign files to balance workload.
• Perform underwriting duties during peak volumes or staff shortages.
• Perform other duties as assigned.

What You’ll Need

• Expert knowledge of specialty products underwriting and familiarity with FNMA, FHLMC, and government guidelines.
• Ability to understand complex issues from multiple viewpoints and negotiate effectively.
• Decision-making skills impacting department credibility, operations, and service.
• Organizational skills to prioritize work schedules of others.
• Strong interpersonal, communication, organizational, problem-solving, and analytical skills.
• Proficiency in PC skills, including Excel and Word.
• Ability to maintain high performance levels and collaborate on complex problems.
• Strong negotiation skills.
• Experience in a paperless environment is preferred.

Our Company

Carrington Mortgage Services-Retail Lending, part of The Carrington Companies, offers a variety of home purchase and refinance products, focusing on underserved markets. Join our team of talented professionals as we transform residential real estate. For more information, visit: www.carringtonmortgage.com.

What We Offer

• Comprehensive healthcare plans and a discretionary 401(k) match of 50% on the first 4% contributed.
• Access to discounts on fitness, dining, retail, and more through our employee portal.
• Customized training programs for career advancement.
• Employee referral bonuses.
• Educational reimbursement.
• Support from the Carrington Charitable Foundation for community causes.

Note: Carrington does not conduct interviews or make offers via text or chat.

We are an equal opportunity employer, considering all qualified applicants without discrimination based on race, color, religion, gender, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected categories. Reasonable accommodations will be provided to applicants with disabilities unless undue hardship occurs.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: IT Services and IT Consulting