Remote UK Block Manager - Residential Portfolio Lead

Openkrill; United States; Remote; USD 12,000 - 15,000; Full time

Job summary

Openkrill is seeking a Block Manager to take day-to-day ownership of an assigned portfolio of residential blocks. The role combines client relationship management, service-charge oversight, maintenance coordination, and compliance, working remotely with UK hours.

You will engage leaseholders, residents, directors, freeholders, contractors and advisers, preparing reports and attending meetings to ensure transparent actions and timely decisions.

Responsibilities

• Manage an assigned portfolio as the principal day-to-day contact for clients, directors, leaseholders and residents.
• Build trusted relationships through prompt responses, practical advice, clear expectations and reliable follow-through.
• Prepare management reports, schedule and attend board meetings, directors' meetings and AGMs, and maintain clear action records.
• Handle complaints, neighbour or occupier issues and lease-related concerns professionally, escalating complex or legal matters where appropriate.
• Support new-property onboarding, handovers and mobilisation, ensuring key records, contracts, risks and actions are captured.
• Prepare annual service-charge budgets with the accounts team, using contract costs, planned works, prior expenditure and known risks.
• Monitor expenditure against budget, review invoices and support appropriate approval and payment processes.

Job description

Openkrill is seeking a Block Manager to take day-to-day ownership of an assigned portfolio of residential blocks. The role combines client relationship management, service-charge oversight, maintenance coordination, and compliance, working remotely with UK hours.

You will engage leaseholders, residents, directors, freeholders, contractors and advisers, preparing reports and attending meetings to ensure transparent actions and timely decisions.