Remote UAE Community Moderator for Learner Engagement

Udacity; United States; Remote; USD 18,000 - 27,000; Part time

Job summary

Udacity is seeking a Community Moderator (External Contractor) to monitor and support its online scholarship communities from a remote UAE-based role. The moderator will help maintain a healthy, engaging environment across forums, handle policy violations, and collaborate with the Community Manager on engagement strategies.

The position requires daily online presence (including weekends) and a student-centered approach, balancing responsibilities with current commitments while upholding

Qualifications

• Must reside in UAE.
• Udacity course/Nanodegree graduate is a plus.
• Experience in online communities and ability to stay calm under pressure.
• Reliable internet connection for fully online duties.
• Strong organizational and multitasking abilities.
• Familiarity with moderation tools for forums and content management.
• Knowledge of Udacity services, audience, and culture.
• Clear communicator and report requests when needed.
• Willingness to work across days, evenings and weekends.
• Student-oriented mindset and ability to balance with current job.

Responsibilities

• Provide non-technical support to students within the community.
• Organize and maintain the online platform; handle violations and ensure guidelines are followed.
• Support forum activities and brainstorm engagement strategies with the Community Manager.
• Attend regular online meetings with Udacity representatives.
• Be responsive in group discussions with Udacity representatives.
• Ensure all members have a fun and engaging learning environment.

Skills

UAE resident

Udacity graduate

Community moderation

Stable internet

Organizational skills

Communication

Customer service

Weekend availability

Student mindset

Part-time contractor

Job description

Udacity is seeking a Community Moderator (External Contractor) to monitor and support its online scholarship communities from a remote UAE-based role. The moderator will help maintain a healthy, engaging environment across forums, handle policy violations, and collaborate with the Community Manager on engagement strategies.

The position requires daily online presence (including weekends) and a student-centered approach, balancing responsibilities with current commitments while upholding